HP 542x (US), 742c (US/CAN), 732c (US), 522n (US/CAN), 502n (US) Resolving Problems, Troubleshooting

Page 98

Resolving Problems

Troubleshooting

For help on general and miscellaneous problems you may be experiencing with the PC, refer to the following pages for possible solutions. Look up the description of the problem, and try the solution listed. For more detailed information, press the Help button on your keyboard, or click Start on the taskbar and select Help and Support.

Problem

Solution

 

 

 

 

My computer won’t

3 When you press the On button on the front of the computer, the following events

 

turn on at all.

should happen:

 

 

1

The keyboard indicator lights flash.

 

 

2

The light next to the diskette drive flashes.

 

 

3

The hard disk spins or the diskette drive makes a noise.

 

 

4

The computer makes one beep indicating it is operating properly.

 

 

 

 

 

 

Warning: Your system is provided with a voltage select switch for use in a

 

 

115 or 230 VAC power system. The voltage select switch has been pre-set

 

 

to the correct voltage setting for use in the particular country/region

 

 

 

where it was initially sold. Changing the voltage select switch to the

 

 

 

incorrect position can damage your PC and void any implied warranty.

 

 

 

 

 

 

 

Quick Start Guide

69

HP Updates

Image 98 Contents
Hp pavilion home pc Quick Start Guide USA Start Here WelcomeInventory Checklist SpeakersPC Back PC Front Ieee 1394 USBPC Back Connections PC Front Connections Register with HP Internet HP Desktop Help and Support Easy Internet Sign-up HP Tour GuideHP Center Start Menu Help and Support Learn how to use your HP Pavilion home PC My HP Pavilion PCHP Instant Support Send a help requestAll Programs HP Tour Guide Your HP Pavilion home PC Support Guide HereHP Web Sites Select your country/regionMicrosoft Windows XP Operating System Recovery System and Hard Drive Space Recovery CDs Xxiv HP Pavilion home PC Contents Setting Up and Using the Internet Doing Common Tasks Index Getting HP Updates for the PCResolving Problems Xxviii HP Pavilion home PC Introducing the Quick Start Guide Safety InformationAC Power Safety Warning HP Pavilion home PC Using the Quick Start Guide Finding Additional Information Setting Up the Computer Turning On the Computer for the First TimeRegistering with HP On buttonGetting Help Protecting the PCWorking in Comfort Windows Operating System Using the ComputerIntroducing the Basics Start MenuChoose Open hp center HP CenterChoose All Programs Help and Support Using the Mouse Click HP Instant Support Click Request HelpScroll Feature Autoscroll Feature Panning FeatureUsing the Keyboard IntroductionFunction keys Arrow keys Numeric keys Special buttons Features Buttons Top of the keyboard has a number of special buttonsIcon Feature Description Basics Button Configuration Choose Control PanelAdjusting Speaker Volume Using a Microphone Adjusting Microphone Volume Select the Alternate MicrophoneTurning Off the Computer Click Turn OffStandby Mode Click Turn Off Computer Click Stand ByHibernation Mode Click Turn Off ComputerAutomatic Standby or Hibernation Mode Click Control PanelHP Pavilion home PC Introducing the Internet Setting Up and Using the InternetWhat Is the Internet? What Is a URL? What Is an ISP?What Is the World Wide Web? What Is an E-Mail Address? How Do I Search the Internet?Setting Up the Modem Modem connector Setting Up Network Interface Adapter RJ-45 port LEDs Setting Up Your Internet Account Signing Up with an ISP Using Easy Internet Sign-upConnecting to the Internet Using ISP-Provided BrowserUsing Any Browser Visiting the Hewlett-Packard Web SiteHP Pavilion home PC Viewing Online Manuals Sending and Receiving E-Mail If the ISP Provides the BrowserIf Using Outlook Express Sending e-mail messagesReceiving e-mail messages Doing Common Tasks Inserting a CD or DVDRemoving a CD or DVD Playing Music CDs Using MusicMatch JukeboxHandling CDs To play a music CD Using Windows Media Player Using the hp cd-writer Drive Click My ComputerChoose All Programs Choose HP RecordNow Click RecordNow Playing DVD MoviesPlaying a DVD Viewing Help Information Choose All Programs Choose InterVideo WinDVDUsing the WinDVD Control Panel Understanding DVD TerminologyCountry/Region 3 Southeast Asia Using Country/Region CodesCountry/Region 1 North America Country/Region 6 ChinaUsing the Combo Drive Combo drive is available on select models onlyUsing Hp dvd writer Drive Playing VCDConnecting External Components to Your Computer Serial Common Tasks Features, connectors, and locations vary by model Symbols in this table identify connectors Using HP Pavilion PC Tools Informing You of Changes Getting HP Updates for the PCUsing HP Center for Updates from HP Messages Starting HP Center Turning Off the HP Center Service Choose All Programs Choose hp center Click Disable hp centerRe-enabling the HP Center Service Resolving Problems TroubleshootingProblem Solution Click Turn Off Computer Click Control Panel Double-clickAdd or Remove Programs Non system disk error Application Recovery Using Application Recovery and System RecoverySystem Restore Choose All Programs Choose Hewlett-PackardSystem Recovery Choose hp pavilion pc toolsHelp Freeing Up Space on Your Hard Disk Drive Increasing Available Hard Disk Space Double-clickAdministrative ToolsDisplaying Hard Disk Space Double-clickDisk Management LocalReinstalling Programs Choose All Programs Choose Accessories Choose System ToolsIndex CD/DVDDVD Index HP Pavilion home PC Index Upgrading and Servicing the PC Click this
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