Problem | Solution | ||
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My computer won’t | 3 | If the computer doesn’t go through the above procedure, check the following: | |
turn on at all. |
| 3 | The power cord and all cables are securely plugged into the computer. |
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| 3 | The power cord is plugged into a grounded outlet. Check to see whether the outlet |
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| works by plugging another item into it. |
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| 3 | The monitor is connected to the computer, plugged in, and turned on. |
I installed a new | 3 | Be sure that you installed the device drivers that came with the new device. | |
printer or other | 3 | You may need an updated driver for Windows XP. For | |
device, and it won’t |
| vendor directly. For HP peripherals, visit the HP Web site. Refer to your Support Guide | |
work. |
| for details. | |
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The computer doesn’t | 3 | Check the speaker connection. | |
make any sound. |
| Note: Some systems include an adapter cable for the speakers. The left and right speaker | |
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| cables plug into the adapter cable. The adapter cable plugs into the speaker port on |
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| the back of the computer. |
| 3 | If your speakers have a power button, check whether it is turned on and the power | |
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| supply is turned on (select models only). | |
| 3 | Remove the headphone connection. | |
| 3 | Use the keyboard controls to increase the volume. | |
| 3 | Press the Mute button on the keyboard to see if the mute feature is turned on. | |
| 3 | Click the Volume icon on the taskbar. Increase the volume, and make sure the Mute | |
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| box is not selected. | |