HP 23-b034, 23-b390, 23-b396, 23-b364, 23-b329c, 23-b320, 23-b309, 23-b319, 23-b239 Where to get help

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Where to get help

1.Use Windows Help and Support for help with hardware and software questions. From the Start screen, type h, and then select Help and Support.

2.Use Support Assistant. From the Start screen, type h, and then select HP Support Assistant. The HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following:

●E-mail support

●HP Real Time Chat with qualified support specialists

●Support phone numbers

3.For help online, go to the HP Customer Care Center website at http://www.hp.com/go/contactHP.

Phone assistance to get you up and running is covered for thirty (30) days from the time you purchased your computer. After thirty (30) days, there may be a charge, but the helpful support is still available.

20 Chapter 6 Support information

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Contents 12 30cm Page Copyright and License Page Type of information Where to find Troubleshoot common computer problemsGetting information Computer, and then select User guidesGetting information Setting up your computer Setting up your computer Connecting to the Internet Setting up additional features Using Beats Audio select models onlyUsing the Hdmi port controls select models only Cleaning procedures Maintaining your computerCleaning procedures Troubleshooting Symptom Possible solutionComputer does not start Select Task Manager Power Display monitorKeyboard and mouse general Keyboard and mouse wireless Internet access Speakers and soundSecurity Then select Troubleshoot audio playbackSymptom Under Network and Internet, select Connect to the InternetSoftware troubleshooting Software troubleshootingUnder Programs, select Uninstall a program Support information Ways to get helpWhere to get help Customer support for repairs Before upgrading your hardwarePage Page Power to make a change How you can help What we do

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