HP 20-b311, 20-f430z, 20-b323w, 20-b313w, 20-b210z, 20-b220t Support information, Ways to get help

Page 23

6 Support information

Ways to get help

Easy to reach. Easy to use. Award-winning HP Customer Support is our promise to help you get the most from your computer. Whether with tools located on your computer, from information on the web, by phone, or through your local retailer, you’ll find what you need.

Before contacting the HP Customer Care Center, it’s important to have the following information handy.

●Model number

●Product number

●Serial number

●Software build number

●Operating system

●Purchase date

Please take a moment to write down your product information for future reference.

The first four items on the list (model number, product number, serial number, and software build number) can be viewed using HP Support Information. From the Start screen, type s, and then select HP Support

Information.

Don’t forget to register!

Go to: http://www.hp.com/apac/register.

Ways to get help

19

Page 22 Page 24
Image 23
Page 22 Page 24
Contents
12 30cm Page Copyright and License Page Computer, and then select User guides Type of information Where to findTroubleshoot common computer problems Getting informationGetting information Setting up your computer Setting up your computer Connecting to the Internet Using Beats Audio select models only Setting up additional featuresUsing the Hdmi port controls select models only Maintaining your computer Cleaning proceduresCleaning procedures Computer does not start TroubleshootingSymptom Possible solution Select Task Manager Display monitor PowerKeyboard and mouse general Keyboard and mouse wireless Then select Troubleshoot audio playback Internet accessSpeakers and sound SecurityUnder Network and Internet, select Connect to the Internet SymptomSoftware troubleshooting Software troubleshootingUnder Programs, select Uninstall a program Ways to get help Support informationWhere to get help Before upgrading your hardware Customer support for repairsPage Page How you can help What we do Power to make a change
Related manuals
Manual 28 pages 54.87 Kb Manual 18 pages 60.83 Kb Manual 19 pages 6.79 Kb