HP m7160n, m7248n, m7246n, m7183c, m7177c, m7163w, m7167c, m7170n, m7099a Troubleshooting, Audio, Video

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Troubleshooting

For help on general and miscellaneous problems you may be experiencing with the PC, refer to:

The other troubleshooting documentation that

The topics in Help and Support. Press the Help

 

came with your PC.

button on your keyboard, or click Start on the

 

The following pages in this section.

taskbar and select Help and Support.

 

n

Audio

I don’t have sound from my speakers.

Check Volume and Mute settings. See“Configuring Speaker and Sound Options” on page 29.

Verify sound cable connections.

Reinstall the sound card drivers by using Application Recovery. See “Application Recovery” in the other documentation that came with your PC.

Reconfigure the software for surround sound.

If you need more information about using or troubleshooting Media Center, refer to the Media Center online Help or Help and Support in the Start menu.

Surround sound isn’t working.

(Select models only)

Configure the audio software for your surround sound speakers. See the procedures in “Configuring Audio Output” on page 43.

Video

When I push one of the special or multimedia buttons on the keyboard, nothing happens.

Check the button configuration. To configure the button, see “Configuring the keyboard buttons” on page 54.

I am using a TV with Media Center, but I cannot see anything.

Check that the TV is connected to the PC and that the TV out image is enabled. See “Using the TV as a Monitor” on page 22.

Troubleshooting 65

Image 69
Contents HP Media Center PC Getting Started Guide USA Table of Contents Iv HP Media Center PC User’s Guide PC Setup Tips Before Getting StartedUtility Programs Safety and Comfort Important Safety Information About Your HP Media Center PCUpdates from HP Online GuidesHP Products Work Better Together Selecting an Internet Service ProviderTransferring Old PC Information to a New PC Open Easy Internet Sign-upProtecting the PC Installing SoftwareSetting Up the PC Front-Panel PC ConnectorsConnector Icon/label Description and function Serial Back-Panel PC ConnectorsIcon/label Description and function ConnectorLine Found New Hardware message appears Connecting a Digital Video Camera to the PCSome peripheral devices are not included with the PC Connecting to Other DevicesUsing TV Cables Connecting the Television SignalAudio and Video Cables Included Cable Name DescriptionOptional Audio and Video Cables Not Included Select models only Using the Analog Video CableHP Media Center PC Getting Started Guide Connecting the TV Signal Source Connecting a dual tunerLocation and number of connectors may vary by model Connecting the Remote Sensor Wall to VCR to TV using coaxial cable HP Media Center PC Getting Started Guide Connecting the Television Signal HP Media Center PC Getting Started Guide Connecting the Television Signal Using the TV as a Monitor Cables for connecting to a TVConnecting to a TV Connecting the Television Signal HP Media Center PC Getting Started Guide Click nView Display Settings Changing the Display for a GeForce 6600 Graphics CardChanging the Display for an ATI Graphics Card Viewing the PC image on the TV NView tabGe Force FX tab Displays tab Disabling the TV optionYour TV must be connected to the PC to change the display NView tab disablingDisconnecting the TV Ge Force FX tab disabling Click the Ge Force FX xxxx tabDisplays tab disabling Sound Connector Types Configuring Speaker and Sound OptionsThat came with your speakers Connector Description Is three connectors Is six connectors Is sound cardSound connector Description Connector Description Illustration TypeName Speaker system See Speaker ConfigurationsSpeaker types Connecting 2/2.1 Audio SpeakersConnecting 4.1 Audio Speakers Connecting 5.1 Audio Speakers Following diagram shows a typical 5.1 audio installation Connecting 7.1 Audio Speakers Connecting 7.1 Speakers to a Sound Card Adapter cables Connecting the PC to a Home Audio SystemHome stereo installation PC to 5.1 multichannel audio system connection Home audio installationHome audio installation procedure Connecting Digital Audio Configuring Audio Output Choose All Programs Click Multi-channel Sound Manager Configuring Audio Output with Multi-channel Sound ManagerClick the Speaker Configuration tab near Sound Effect Manager Sound Effect Manager control screens Configuring Audio Output with Sound Effect ManagerDigital-in to Digital-out pass through mode Retasking front-panel connectorsEnabling digital audio output with a sound card optional Configuring Audio Output with a Sound CardConfiguring Audio for Media Center Configuring Audio for WinDVD PlayerSelect Speaker Configuration Using a 2.1 speaker system Using HeadphonesUsing a 6/5.1 to 8/7.1 speaker system Connectors onlyResolving Sound Issues Using the Keyboard Using the PC HardwareAccess buttons Icon Feature Description or functionConfiguring the keyboard buttons Media control or playback buttonsIcon Label Description Troubleshooting the remote control Using the Remote ControlMemory Card Reader Using the memory card reader Formatting a memory cardUnderstanding the in-use light Safely Remove Hardware Utility Troubleshooting the memory card readerInstalling an HP Camera Docking Station Using Your Storage or Docking BayOUT Installing an iPod Dock HP Media Center PC Getting Started Guide MMC / SD Connecting the Wireless LAN Troubleshooting AudioVideo Codec errors are occurring when I play certain files My PC is experiencing video errorsMy software stopped working My remote control doesn’t work System and HardwareDevice Manager Memory card reader won’t read my memory card Index VCR 18 front-panel connectors USB Part Number
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