System and Hardware
My remote control doesn’t work.
See “Troubleshooting the remote control” on page 55.
My remote sensor is not receiving a signal from the remote control.
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Your system is provided with a voltage select switch for use in a 115 
or 230 
If a faint red light doesn’t appear when you point the remote control at the remote sensor and press the OK button, try the following:
1 Click Start,
2 Click the Hardware tab, and then click
Device Manager.
3 Click the plus (+) sign next to Universal Serial Bus Controllers.
4 If the eHome Infrared Receiver is listed under Universal Serial Bus Controllers, Windows is properly detecting the IR Receiver. If it is not listed, go to the next step.
5 Unplug the end of the USB cable on the remote sensor from the PC and plug it into the same USB port.
6 Disconnect all other USB devices, leave the remote sensor plugged in, and then restart the PC. Plug in other USB devices after the remote sensor appears in the Device Manager window.
power system. The voltage select switch has been preset to the correct voltage setting for use in the particular country/region where it was initially sold. Changing the voltage select switch to the incorrect position can damage your PC and void any implied warranty.
Troubleshooting 67