HP 23-d284, 23-d044, 23-d050xt, 23-d040t, 23-d039 Troubleshooting, Computer does not start, Symptom

Page 13

5 Troubleshooting

Refer to the documentation provided by the product manufacturer for information about peripheral-specific problems, such as issues with a monitor or a printer. The following tables present some issues you might encounter while installing, starting up, or using your computer and possible solutions.

For more information or for additional troubleshooting options, see Getting information on page 1.

Computer does not start

Symptom

Possible solution

Error message: Hard disk drive error.

Restart the computer.

1.Press the Ctrl+Alt+Delete keys on the keyboard simultaneously.

2.Select the Power icon, and then select Restart.

Or, press and hold the Power button on the computer for 5 or more seconds to turn off the computer, and then press the Power button to restart the computer.

3.If Windows opens, immediately back up all important data to a backup hard disk drive.

4.Contact Support, whether it was possible or not to start up Windows. Either the hard disk drive or the system board may need to be replaced.

Computer will

Ensure that the cables connecting the computer to the external power source are plugged in

not turn on or

properly. When the cables connecting the computer to the external power source are plugged

start.

in properly, and the wall outlet is functioning, the power supply light on the back of the

 

computer should be on; if it is not, contact Support.

 

 

 

Test the wall outlet by connecting a different electrical device to it.

 

 

Computer does not start

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Contents 12 30cm Page Page Copyright and License Getting information Type of information Where to findComputer, and then select User guides Getting informationSetting up your computer Setting up your computer Connecting to the InternetUsing Beats Audio select models only Setting up additional featuresUsing Beats Audio select models only HP My Display TouchSmart EditionSetting up additional features Using the Hdmi port controls select models onlyCleaning procedures Cleaning proceduresMaintaining your computer Maintaining your computer Symptom TroubleshootingComputer does not start Computer does not startTroubleshooting PowerSymptom Possible solution Select Task ManagerKeyboard and mouse general Display monitorDisplay monitor Keyboard and mouse wireless Speakers and sound Internet accessSpeakers and sound SecurityUnder Network and Internet, select Connect to the Internet Software troubleshootingSoftware troubleshooting Under Programs, select Uninstall a program Support information Where to get helpWays to get help Ways to get helpBefore upgrading your hardware Customer support for repairsSupport information Page How you can help What we do Power to make a change
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23-d239c, 23-d040t, 23-d290, 23-d150xt, 23-d250xt specifications

The HP 23-d052, 23-d059, 23-d219, 23-d038, and 23-d260qd are part of HP's all-in-one desktop lineup, blending performance, design, and usability into a cohesive package. These models cater to home and office users who require robust computing capabilities without the clutter of separate components.

At the heart of these all-in-one PCs are powerful processors. They typically feature Intel Core or AMD Ryzen CPUs, providing ample power for multitasking, content creation, and everyday applications. Users can expect smooth performance whether browsing the web, streaming videos, or working with productivity software. Coupled with generous RAM options, these models can efficiently handle multiple applications running simultaneously.

The display is another standout characteristic of these all-in-ones. They offer vibrant Full HD screens, which provide an immersive viewing experience. The screen size ranges about 23 inches, making it an ideal choice for both work and entertainment. Touchscreen capabilities are a bonus in some models, allowing for intuitive navigation and interaction.

Storage options vary across the range, with many models offering a combination of HDD and SSD drives. This hybrid approach ensures that users benefit from ample storage capacity alongside rapid data access and boot times, enhancing overall system responsiveness.

Connectivity is vital in modern PC use, and HP ensures that these models come equipped with USB-C, USB-A, HDMI, and additional ports to accommodate various peripherals and external displays. Integrated Wi-Fi and Bluetooth capabilities allow for seamless connectivity to the internet and other devices, enhancing the user experience.

The design of HP's all-in-one desktops is sleek and modern, fitting seamlessly into any home or office environment. The space-saving form factor minimizes desk clutter, while stylish finishes add a touch of elegance. Some models also feature built-in webcams and microphones, making them suitable for video conferencing and online meetings.

HP also prioritizes robust security features in its all-in-one range. Options like camera privacy shutters and Windows Hello-compatible fingerprint readers help safeguard user data, providing peace of mind in an increasingly digital world.

With these features, the HP 23-d052, 23-d059, 23-d219, 23-d038, and 23-d260qd models offer a well-rounded computing solution geared for both productivity and entertainment, making them an excellent choice for diverse user needs.
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