HP 23-d229 Software troubleshooting, Under Network and Internet, select Connect to the Internet

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Symptom

Possible solution

I cannot connect to the Internet.

1.From the Start screen, type c, and then select Control Panel.

2.Under Network and Internet, select Connect to the Internet.

Verify that you are using the proper cables for your Internet connection type. Your computer might have a dial-up modem and an Ethernet network adapter (also called a network interface card, or NIC). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to a local area network (LAN). Do not connect a telephone cable to the network adapter, and do not plug a network cable into a telephone service line; doing so might damage the network adapter.

Run the wireless setup wizard:

1.From the Start screen, type c, select Control Panel, select Network and Internet, and then select Network and Sharing Center.

2.In the Network and Sharing Center window, select Set up a new connection or network to open the wizard, and then follow the on-screen instructions.

If your system has an external antenna, try to move the antenna to a better position. If the antenna is internal, try to move the computer.

Try to connect again later, or contact your Internet service provider (ISP) for assistance.

Software troubleshooting

To repair software problems, try these methods:

●Turn the computer off completely and then turn it on again. This is the easiest (and sometimes the best) way.

●Update the drivers (see Updating device drivers, following).

●Use Microsoft System Restore Software program and hardware driver reinstallation (see Microsoft System Restore, later in this table). — Restores your computer to a configuration that was in use before the software was installed.

●Reinstall the software program or hardware driver (see Software program and hardware driver reinstallation, later in this table). — Restores the software (if it came with the product) or hardware driver to factory defaults.

●System Recovery (see Troubleshooting and Maintenance Guide on your computer. Select the HP Support Assistant app on the Start screen, select My computer, and then select User guides). — Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. This erases all data files you have created.

14 Chapter 5 Troubleshooting

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Contents 12 30cm Page Page Copyright and License Type of information Where to find Getting informationGetting information Computer, and then select User guidesSetting up your computer Connecting to the Internet Setting up your computerUsing Beats Audio select models only Setting up additional featuresUsing Beats Audio select models only HP My Display TouchSmart EditionUsing the Hdmi port controls select models only Setting up additional featuresCleaning procedures Cleaning proceduresMaintaining your computer Maintaining your computer Computer does not start TroubleshootingSymptom Computer does not startSymptom Possible solution PowerTroubleshooting Select Task ManagerDisplay monitor Keyboard and mouse generalDisplay monitor Keyboard and mouse wireless Speakers and sound Internet accessSpeakers and sound SecuritySoftware troubleshooting Under Network and Internet, select Connect to the InternetSoftware troubleshooting Under Programs, select Uninstall a program Ways to get help Where to get helpSupport information Ways to get helpCustomer support for repairs Before upgrading your hardwareSupport information Page Power to make a change How you can help What we do
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23-d239c, 23-d040t, 23-d290, 23-d150xt, 23-d250xt specifications

The HP 23-d052, 23-d059, 23-d219, 23-d038, and 23-d260qd are part of HP's all-in-one desktop lineup, blending performance, design, and usability into a cohesive package. These models cater to home and office users who require robust computing capabilities without the clutter of separate components.

At the heart of these all-in-one PCs are powerful processors. They typically feature Intel Core or AMD Ryzen CPUs, providing ample power for multitasking, content creation, and everyday applications. Users can expect smooth performance whether browsing the web, streaming videos, or working with productivity software. Coupled with generous RAM options, these models can efficiently handle multiple applications running simultaneously.

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Storage options vary across the range, with many models offering a combination of HDD and SSD drives. This hybrid approach ensures that users benefit from ample storage capacity alongside rapid data access and boot times, enhancing overall system responsiveness.

Connectivity is vital in modern PC use, and HP ensures that these models come equipped with USB-C, USB-A, HDMI, and additional ports to accommodate various peripherals and external displays. Integrated Wi-Fi and Bluetooth capabilities allow for seamless connectivity to the internet and other devices, enhancing the user experience.

The design of HP's all-in-one desktops is sleek and modern, fitting seamlessly into any home or office environment. The space-saving form factor minimizes desk clutter, while stylish finishes add a touch of elegance. Some models also feature built-in webcams and microphones, making them suitable for video conferencing and online meetings.

HP also prioritizes robust security features in its all-in-one range. Options like camera privacy shutters and Windows Hello-compatible fingerprint readers help safeguard user data, providing peace of mind in an increasingly digital world.

With these features, the HP 23-d052, 23-d059, 23-d219, 23-d038, and 23-d260qd models offer a well-rounded computing solution geared for both productivity and entertainment, making them an excellent choice for diverse user needs.
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