HP 880 G1 Tower manual System Recovery when Windows is not responding

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4.When Windows has loaded, click the Start button, and then click All Programs.

If Security and Protection is listed, continue with step 5.

If Productivity and Tools is listed, follow the steps in System Recovery when Windows is not responding on page 11.

5.Click Security and Protection, click Recovery Manager, and then click Recovery Manager. If prompted, click Yes to allow the program to continue.

6.Under I need help immediately, click System Recovery.

7.Select Yes, and then click Next. Your computer restarts.

8.When the computer restarts, you will see the Recovery Manager welcome screen again. Under I need help immediately, click System Recovery. If you are prompted to back up your files, and you have not done so, select Back up your files first (recommended), and then click Next.

Otherwise, select Recover without backing up your files, and then click Next.

9.System Recovery begins. After System Recovery is complete, click Finish to restart the computer.

10.When Windows has loaded, shut down the computer, reconnect all peripheral devices, and then turn the computer back on.

System Recovery when Windows is not responding

CAUTION: System Recovery deletes all data and programs you created or installed.

If Windows is not responding, but the computer is working, follow these steps to perform a System Recovery.

1.Turn off the computer. If necessary, press and hold the power button until the computer turns off.

2.Disconnect all peripheral devices from the computer, except the monitor, keyboard, and mouse.

3.Press the power button to turn on the computer.

4.As soon as you see the HP logo screen, repeatedly press the F11 key on your keyboard until the Windows is Loading Files… message appears on the screen.

5.At the HP Recovery Manager screen, follow the on-screen instructions to continue.

6.When Windows has loaded, shut down the computer, reconnect all peripheral devices, and then turn the computer back on.

System Recovery using recovery media (select models only)

Use the steps provided in this section if you created recovery media using Creating recovery media using HP Recovery Manager (select models only) on page 7. If you used HP Recovery Disc Creator to create a Windows 7 operating system DVD and a Driver Recovery DVD, use the steps in Using HP Recovery Disc operating system discs (select models only) on page 12.

CAUTION: System Recovery deletes all data and programs you have created or installed. Back up any important data to a CD or DVD or to a USB flash drive.

If you encounter issues 11

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Contents Getting Started Page About This Book Iv About This Book Table of contents Using, updating, and maintaining your PC Getting Started in Windows Turning off the computer Performing basic troubleshooting Downloading HP PC Hardware Diagnostics to a USB device Why run HP PC Hardware DiagnosticsHow to access and run HP PC Hardware Diagnostics Before you call for technical support Backing up, restoring, and recovering in Windows Click All Programs Creating recovery mediaTo create recovery discs Close all open programs Backing up your information Creating recovery discsSystem Recovery when Windows is responding System RestoreSystem Recovery System Recovery using recovery media select models only System Recovery when Windows is not respondingPage Using, updating, and maintaining your PC Downloading Windows 8 updates Click Settings Change PC Settings Performing basic troubleshooting HP Support Assistant Downloading HP PC Hardware Diagnostics to a USB device Before you call for technical support Restoring and recovering using Windows tools Creating recovery media and backupsRecovery using the Windows recovery USB flash drive Using Reset when the system is not respondingUsing, updating, and maintaining your PC