Recovery using Windows operating system media (purchased separately)
To order a Windows operating system DVD, contact support. Go to http://www.hp.com/support, select your country or region, and follow the
CAUTION: Using Windows operating system media completely erases the hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities.
To initiate recovery using Windows operating system media:
NOTE: This process takes several minutes.
1.If possible, back up all personal files.
2.Restart the computer, and then follow the instructions provided with the Windows operating system media to install the operating system.
3.When prompted, press any keyboard key.
4.Follow the
After the repair is completed and the Windows desktop appears:
1.Remove the Windows operating system media, and then insert the Driver Recovery media.
2.Install the Hardware Enabling Drivers first, and then install Recommended Applications.
Using, updating, and maintaining your PC
From one location you can perform the following tasks:
●View or change your computer name and other system settings
●Add a device or printer and change other system settings
●Get help and support for your specific model
●Install HP support software for your computer
●Purchase supplies and accessories for your computer
To access this location, point to the
22 Chapter 2 Getting Started in Windows 8