Using the Onscreen Help and Support Center
Information about your computer is in the onscreen Help and Support Center (select models only). Here, you can find links to driver updates, access to technical support options, and information about commonly asked questions.
To open the Help and Support Center:
Press the Help button (select models only) on your keyboard.
Or
Click the Windows Start Button 
on the taskbar, and then click Help and Support.
Using the PC Help & Tools Folder
The PC Help & Tools folder contains special utilities for computer owners, such as support information and programs.
To see the items in the PC Help & Tools folder:
1Click the Windows Start Button 
on the taskbar.
2Click All Programs.
3Click PC Help & Tools.
4Click Hardware Diagnostic Tools to view or use these tools.
Using the hardware diagnostic tools
The hardware diagnostic tools help you to do the following:
View the computer system information, such as memory usage, drive capacity and CPU usage.
Find alerts about your computer.
Show information, and run diagnostic tests on computer hardware and some computer peripheral hardware, such as printers, monitors, speakers, and network adapters.
Run a computer system test.
14Getting Started (features vary by model)