HP SR1611NX, SR1680CF, SR1660CF, SR1660AN, SR1650NX Or player and check the manufacturer’s Web site

CD-ROM, CD-RW, DVD-ROM, or DVD Writer Drive (continued)

Symptom	Possible cause	Solution
Cannot create	Problem with PC	• Some recording software does not let you add a track if it exceeds the
(burn) a disc.	operation.	available space on your disc. You can make space available by
(continued)		removing one or more tracks from the list before recording the files to
		disc.
		• Close all software programs and windows before recording.
		• Make sure you have enough space available on your hard disk drive
		to store a temporary copy of the content.
		• If you are on a network, copy the files from a network drive to your
		hard disk drive first, and then record them to disc.
		• Enable Direct Memory Access (DMA) on your PC.
		• Restart the PC and try again.
Cannot add data	Wrong recording option	Make sure you set the correct recording option.
to a DVD.	being used.
Cannot play a	Problem with disc.	• Use a CD-R, not a CD-RW disc.
music CD on a		• Try a different brand of disc, or check to see if the brand of disc works
stereo.		with your stereo. Refer to the documentation that came with your stereo
		or player and check the manufacturer’s Web site.
		• Use a CD instead of a DVD. Audio files on a DVD can be played on
		your PC, but you cannot create a music DVD to be played in a home
		CD player.
	Problem with file type.	Convert .mp3 or .wma audio files to .wav or .cda music files before
		recording.
Titles of music	Not connected to	The PC must be connected to the Internet for the artist, title, and track
tracks do not	Internet.	information to appear when playing your music CDs.
appear on		Note that this information is not recorded on the disc.
the CD.
An error message	Video capture device	You may need to select the capture device if your PC has both an analog
appears when	not selected.	and a digital video capture device. Refer to the Help menu in the video
capturing video.		capturing program to find out how to change the video device selection.
Cannot play a	Movie recorded using	Your DVD player cannot play video files recorded onto the DVD as data
DVD movie on a	wrong file format.	files. To play a movie properly, use a video recording program such as
DVD player.		WinDVD.
	Problem with recording	Some video files can be viewed on a PC, but not on a home DVD video
	method.	player.

PC Troubleshooting Guide 9