HP SR1010Z (EL404AA), SR1680CF, SR1660CF, SR1660AN, SR1650NX, SR1630NX, SR1640AP Keyboard and Mouse

Page 18

Keyboard and Mouse

Symptom

Possible cause

Solution

 

 

 

Keyboard commands and

Keyboard connector is not

Turn off the PC by using the mouse, reconnect the keyboard

typing are not recognized

properly connected.

to the back of your PC, and turn on your PC.

by the PC.

 

 

Program in use has stopped

Restart or turn off your PC using the mouse.

 

 

responding to commands.

 

 

 

 

 

Keyboard is damaged.

Press the Help ? button on the keyboard to open the Help

 

 

and Support Center, or refer to the Warranty and Support

 

 

Guide to contact Support for replacement details.

 

 

 

Cursor will not move using

The Num Lock key may

Press the Num Lock key. The Num Lock light should not be on

the arrow keys on the

be on.

if you want to use the arrow keys in the number keys group.

keypad.

 

 

 

 

 

The keyboard Print button

Some programs do not

Use the Print menu item in the program.

does not work.

recognize the Print button.

 

 

 

 

Wireless keyboard does

Keyboard batteries are low

Replace the batteries in the wireless keyboard; refer to the

not work after installation

or empty.

documentation that came with your wireless set.

or is not detected.

 

 

 

 

 

Mouse does not

Mouse connector is not

Turn off your PC using the keyboard:

respond to movement

properly plugged into the

1 Press the Ctrl and Esc keys on the keyboard at the same

or is too slow.

back of the PC.

time to display the Start menu.

 

 

2 Use the up arrow or down arrow key to select Turn Off

 

 

Computer, and then press the Enter key on the

 

 

keyboard.

 

 

3 Use the up arrow or down arrow key to select Turn Off,

 

 

and then press the Enter key.

 

 

After the shutdown is complete, plug the mouse connector

 

 

into the back of your PC, and turn on your PC.

 

Program in use has stopped

Restart your PC by using the keyboard. If possible, save any

 

responding to commands.

open files and close open applications before restarting.

 

 

 

 

Surface in use for rollerball-

Use a mouse pad or other rough surface for the mouse.

 

type mouse is too smooth.

 

 

 

 

Mouse moves only

Mouse rollerball is dirty.

Remove rollerball cover from bottom of mouse and clean the

vertically or horizontally.

 

ball with a damp, lint-free cloth (not paper).

 

Mouse is damaged.

Press the Help ? button on the keyboard to open the Help

 

 

and Support Center, or refer to the Warranty and Support

 

 

Guide to contact Support for replacement details.

Mouse does not work after

Mouse is not connected

Try unplugging and then reconnecting the mouse cable to

installation or is not

properly.

your PC.

detected.

 

 

Wireless mouse batteries

Replace the batteries in the mouse. Refer to the

 

 

are low or empty.

documentation that came with your wireless set.

 

 

 

14PC Troubleshooting Guide

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Contents PC Troubleshooting Guide USA Table of Contents Iv PC Troubleshooting Guide PC Repair Overview Restarting Your PCTurning Off Your PC Microsoft System Restore Application Recovery and Driver RecoveryUpdating Drivers System Recovery Overview Creating System Recovery Discs Creating a Recovery Tools CDRunning System Recovery from Recovery Discs Running System Recovery from the Hard Disk DriveHard Disk Drive Space Click Sounds, Speech, and Audio Devices, if it is Symptom Possible cause SolutionAudio DevicesCD-ROM, CD-RW, DVD-ROM, or DVD Writer Drive DVD+RW/+ROr player and check the manufacturer’s Web site Diskette Floppy Drive Select Models Only Display Monitor Hard Disk DriveEnd Task Hardware Installation Click Performance and Maintenance, if it is presentRestart Internet Access Keyboard and Mouse Power Memory Miscellaneous
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SR1601NX, SR1020Z (PY185AV), SR1616NX, SR1630NX, SR1030V (PY184AV) specifications

The HP SR series of desktop computers, including models like SR1640AP, SR1680CF, SR1610TW, SR1620AP, and a1210tw, offers a range of features tailored for home and office use, making them popular choices among consumers.

The HP SR1640AP is powered by an Intel Pentium dual-core processor, ensuring seamless multitasking and responsiveness for everyday applications. This model typically comes with 2GB of RAM, which can be upgraded for improved performance when running demanding software. Notably, it incorporates a 250GB hard drive, offering adequate storage for documents, photos, and applications. Its integrated graphics card serves well for standard computing tasks while keeping power consumption low.

On the other hand, the SR1680CF is slightly more advanced, featuring an AMD Athlon 64 dual-core processor. This gives it an edge in performance, particularly for multimedia tasks and casual gaming. The RAM can also be expanded up to 4GB, making it suitable for users who require more power for applications like photo editing or video playback. With a 320GB hard drive, users can store a greater volume of data, and it also comes equipped with an optical drive for CDs and DVDs, ensuring versatility in media handling.

The SR1610TW model offers a blend of performance and energy efficiency, with a focus on eco-friendly features. It features an AMD Sempron processor, coupled with 1GB of RAM, which is sufficient for basic tasks such as web browsing and office applications. The inclusion of HP's multimedia software adds to its appeal, allowing users to enjoy music and videos with ease.

Meanwhile, the SR1620AP is designed with a focus on improved graphics capabilities. This model features an integrated NVIDIA graphics card, providing better visual performance for gaming and graphic-intensive applications. Its robust 3GB of RAM allows for smoother multitasking, while the option to upgrade storage space to 500GB enables users to house extensive media libraries.

Lastly, the a1210tw variant, while similar in specifications to the other models, offers distinct characteristics tailored to different user needs. It emphasizes connectivity options, featuring multiple USB ports and HDMI output. This model is particularly appealing to users who rely on connecting multiple devices and peripherals.

In summary, the HP SR series combines user-friendly performance with versatility. Each model caters to different user preferences and requirements, making them excellent options for everyday computing tasks.
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