Upgrading My Limited Warranty Coverage

Send-in for Repair

If the parts required to resolve a technical problem on your PC are not included in HP’s Express Parts program, then a customer support specialist will arrange to have your unit picked up and delivered to the service bench for repair.

ASP Retailer Service

Service can be obtained by bringing your PC to an HP Authorized Service Provider.

Upgrading My Limited Warranty Coverage

HP offers warranty service extensions and upgrades that allow you to meet your individual product support needs.

For information on how to order warranty extensions and upgrades, go to www.compaq.com/athome/support/ in the U.S. or www.compaq.ca/english/support/ in Canada.

Obtaining Technical Support

After My Technical Support Period Expires

HP is also available to support your product after the technical support period has ended. This out- of-warranty support will be provided on a fee basis. The fee of $39.95* (U.S.) per incident will be charged to your credit card when you call 1-208-4PC-HELP in the U.S. or 1-905-206-HELP (1-905-206-4357) in Canada.

*Subject to change without notice.