WHITE PAPER (cont.)
. |
|
|
. |
|
|
. |
|
|
. |
|
|
. | USING SAFE MODE TO DIAGNOSE AND CORRECT PROBLEMS | |
.. | ||
. |
|
|
. |
|
|
. | Safe Mode helps you diagnose problems. If a symptom does not reappear when you start in Safe | |
. | ||
. |
|
|
. | Mode, you can assume that the default settings and minimum device drivers of the operating | |
. | ||
. |
|
|
. | system are not causing the problem. If a | |
. | ||
. |
|
|
. | problems, you can use Safe Mode to remove the device or undo the change. | |
. | ||
. |
|
|
. |
|
|
. |
|
|
. |
|
|
. |
|
|
. | To start the computer in Safe Mode: | |
. | ||
. |
|
|
. |
|
|
. | 1. | Print these instructions before continuing. They will not be available after you shut down the |
. | ||
. |
|
|
. |
| computer down in step 2. |
. |
| |
. |
|
|
. |
|
|
. | 2. | Click Start > Shut Down, then select Restart from the |
.. | ||
. |
|
|
. |
|
|
. | 3. | In the Shut Down Windows dialog, click OK. |
. | ||
. |
|
|
. |
|
|
. | 4. | When you see the message Please select the operating system to start, press the F8 key. |
. | ||
. |
|
|
. |
|
|
. | 5. | Use the arrow keys to highlight the appropriate Safe Mode option, and then press the Enter |
.. | ||
. |
| key. |
. |
| |
. |
|
|
. |
|
|
. |
|
|
. | 6. | If you have a |
. | ||
. |
|
|
. |
| access using the arrow keys, and then press the Enter key. |
. |
| |
. |
|
|
. |
|
|
. | In Safe Mode, you have access to only basic files and drivers (mouse, monitor, keyboard, mass | |
. | ||
. |
|
|
. | storage, base video, default system services, and no network connections). You can choose the | |
. | ||
. |
|
|
. | Safe Mode with Networking option, which loads all of the above files and drivers and the | |
. | ||
. |
|
|
. | essential services and drivers to start networking, or you can choose the Safe Mode with | |
. | ||
. |
|
|
. | Command Prompt option, which is exactly the same as safe mode except that an | |
. | ||
. |
|
|
. | command prompt is started instead of the Windows graphical user interface. You can also choose | |
. | ||
. |
|
|
. | Last Known Good Configuration, which starts your computer using the registry information that | |
. | ||
. |
|
|
. | was saved at the last shutdown. | |
. | ||
. |
|
|
. |
|
|
. |
|
|
. |
|
|
. |
|
|
. | USING THE RECOVERY CONSOLE TO REPAIR DAMAGED | |
.. | ||
. | FILES | |
. | ||
. |
|
|
. |
|
|
. |
|
|
. | If you cannot start your computer, you can run the Recovery Console from operating system CD- | |
. | ||
. |
|
|
. | ROM provided with the PC. To run the Recovery Console from the operating system | |
. | ||
. |
|
|
. |
|
|
. |
|
|
. |
|
|
|
| |
. | NOTE: Make sure that the system is configured to boot first from the | |
. | ||
. |
|
|
. | the hard drive. You can verify or change device boot order using the Computer Setup (F10) Utility. | |
. | ||
. |
|
|
. | For more information, refer to the Computer Setup (F10) Utility Guide provided with the | |
. | ||
. |
|
|
. | computer. | |
. | ||
. |
|
|
|
| |
. |
|
|
. |
|
|
. |
|
|
. |
|
|
. | 1. | Insert the Windows 2000 or Windows XP |
.. | ||
. |
|
|
. |
|
|
. | 2. | Click Start > Shut Down, then select Restart from the |
. | ||
. |
|
|
. |
|
|
. | 3. | In the Shut Down Windows dialog, click OK. |
. | ||
. |
|
|
. |
|
|
. |
|
|
. | 4. | Press any key to start the computer from the |
. | ||
. |
|
|
. |
|
|
. | 5. | On the Welcome to Setup page, press R. |
. | ||
. |
|
|
. |
|
|
. | 6. | Choose the installation that you want to access from the Recovery Console. |
. | ||
. |
|
|
. |
|
|
. |
|
|
. | 7. | Type the administrator password. If the administrator password is blank, press the Enter key. |
. | ||
. |
|
|
. |
|
|
. |
|
|
. |
|
|
. |
|
|
. | PSG#HJ_DT_010303_1A |
4