Online Technical Support
For the online access to technical support information,
Preparing to Call Technical Support
If you cannot solve a problem using the troubleshooting tips in this section, you may call technical support. Have the following information available when you call:
●Serial number of the HP accessory located on the bottom of the product
●Purchase date on invoice
●Condition under which the problem occurred
●Error messages received
●Hardware configuration
●Hardware and software you are using
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