HP LP2275w manual Using the Worldwide Web, Preparing to Call Technical Support

Page 43

Using the Worldwide Web

For the online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad mutlivendor knowledge base, monitoring and diagnostic tools, go to http://www.hp.com/support

Preparing to Call Technical Support

If you cannot solve a problem using the trouble shooting tips in this section, you may need to call technical support. Have the following information available when you call:

●The monitor

●Monitor model number

●Serial number for the monitor

●Purchase date on invoice

●Conditions under which the problem occurred

●Error messages received

●Hardware configuration

●Hardware and software you are using

Using the Worldwide Web 37

Image 43

Contents User Guide HP LP2275w and LP2475w LCD MonitorsFirst Edition March Document Part Number 2008 Hewlett-Packard Development Company, L.PAbout This Guide iv About This Guide 3 Setting Up the Monitor Table of contents1 Product Features 2 Safety and Maintenance GuidelinesAppendix D LCD Monitor Quality and Pixel Policy Appendix A TroubleshootingAppendix B Technical Specifications Appendix C Agency Regulatory NoticesHP LP2275w Model 1 Product FeaturesHP LP2475w Model Energy Star European Union CE Directives Swedish MPR II Swedish TCO RequirementsImportant Safety Information 2 Safety and Maintenance GuidelinesCleaning the Monitor Maintenance GuidelinesShipping the Monitor Installing the Monitor Pedestal Base 3 Setting Up the MonitorComponent Rear ComponentsHP LP2275w Model Table 3-1 HP LP2275w Rear ComponentsTable 3-2 HP LP2475w Rear Components HP LP2475w Model8 Chapter 3 Setting Up the Monitor Figure 3-3 Rear ComponentsSelecting and Connecting the Signal Cables Table 3-3 Signal Connectors and Cables continued 10 Chapter 3 Setting Up the MonitorConnecting the Monitor Power Connecting USB Devices Cable Management Adjusting the Monitord. Guide the display head up to the desired height Figure 3-9 Adjusting the Height14 Chapter 3 Setting Up the Monitor b. Gently push down on the display headTurning on the Monitor Removing the Monitor Pedestal Base Using the Accessory RailsMounting the Monitor 18 Chapter 3 Setting Up the Monitor Figure 3-14 Installing the Quick ReleaseLocating the Rating Labels The Image Color Matching File 4 Operating the MonitorSoftware and Utilities The Information FileInstalling from the CD Installing the .INF and .ICM FilesDownloading from the Worldwide Web Using the Auto-Adjustment Function Table 4-1 HP LP2275w Monitor Front Panel Controls Front Panel ControlsFront panel controls vary by model Front Panel ControlsTable 4-2 HP LP2475w Monitor Front Panel Controls 24 Chapter 4 Operating the MonitorUsing the On-Screen Display Menu Adjusting the Monitor SettingsOSD Menu Selections Submenu Table 4-3 OSD MenuIcon Main MenuTable 4-3 OSD Menu continued Submenu Table 4-3 OSD Menu continuedIcon Main MenuSubmenu Optimizing Digital Conversion Using the HP Display Assistant UtilityIdentifying Monitor Conditions Sleep Timer ModeHP Display LiteSaver Installing the HP Display LiteSaver SoftwareChanging the Color Temperature sRGB Support2. Click Personalization 3. Click Display Settings Installing the sRGB ICM File for Microsoft Windows Vista4. Click the Advanced Settings button Solution A TroubleshootingSolving Common Problems ProblemPower Button Lockout is 36 Appendix A TroubleshootingPreparing to Call Technical Support Using the Worldwide Web38 Appendix B Technical Specifications B Technical SpecificationsTable B-1 HP LP2275w Specifications Table B-2 HP LP2475w Specifications Table B-1 HP LP2275w Specifications continuedTable B-2 HP LP2475w Specifications continued 40 Appendix B Technical SpecificationsTable B-3 HP LP2275w Factory Preset Modes Recognizing Preset Display ResolutionsTable B-4 HP LP2475w Factory Preset Modes Entering User Modes Energy Saver Feature Cables C Agency Regulatory NoticesFederal Communications Commission Notice ModificationsAvis Canadien Canadian NoticeEuropean Union Regulatory Notice Japanese Power Cord Requirements Japanese Notice Korean Notice Power Cord Set RequirementsGerman Ergonomics Notice Energy Star Compliance Product Environmental NoticesMaterials Disposal 48 Appendix C Agency Regulatory Notices Restriction of Hazardous Substances RoHS11363-2006 11363-2006 D LCD Monitor Quality and Pixel Policy