HP 27 XW476A4#ABA, Performance ZR2440w 24 XW477A8#ABA Troubleshooting, Solving Common Problems

Page 48

A Troubleshooting

Solving Common Problems

The following table lists problems you might encounter, the possible cause of each problem, and the recommended solutions.

Table A-1Common Problems

Problem

Possible Cause

Solution

 

 

 

 

 

Screen is blank.

Power cord is disconnected.

Connect the power cord.

 

 

 

 

 

Master power switch on the

Set the master power switch to the on position (I)

 

monitor's rear panel is turned

and press the front panel power button.

 

off.

 

 

 

 

 

 

Power button on front panel of

Check that the master power switch on the rear of

 

the monitor is turned off.

the monitor is set to the on (I) position. Press the

 

 

front panel power button.

 

 

 

NOTE: If pressing the power button has no effect,

 

 

press and hold the power button for 10 seconds to

 

 

disable the power button lockout feature.

 

 

 

 

Video cable is improperly

Connect the video cable properly. Refer to Chapter

 

connected.

3, Setting Up the Monitor on page 6 for more

 

 

information.

 

 

 

 

 

Wrong video cable is in use.

Ensure that you are using the video cables that

 

 

came with the monitor.

 

 

 

 

 

Screen blanking is active.

Press any key on the keyboard or move the mouse

 

 

to inactivate the screen blanking utility.

 

 

 

Screen is blank and LED is flashing

The input signal requires an

Check the table of preset display modes for your

blue.

unsupported display mode.

model; see Preset Display Resolutions

 

 

on page 46.

 

 

 

 

Screen image appears distorted; text is

The computer's graphics card

Set the computer's display resolution to the same

fuzzy or blurred; image quality is

resolution is set lower or

mode as the monitor's recommended native screen

degraded.

higher than the monitor's

resolution to provide the best picture quality.

 

native resolution.

 

 

 

 

 

 

Screen image appears distorted;

Non-proportional scaling is in

Set the scaling option (

) in the OSD to "Fill to

shapes seem wrong.

effect.

Aspect Ratio."

 

 

 

 

 

 

 

Image appears blurred, indistinct, or

Brightness and contrast are too

Increase the brightness. Increase the contrast or turn

too dark.

low.

on DCR (dynamic contrast ratio).

 

 

 

Image is not centered.

Position may need adjustment.

Press the Menu button to access the OSD menu.

 

 

Select Image Control/Horizontal Position or Vertical

 

 

Position to adjust the horizontal or vertical position

 

 

of the image.

 

 

 

 

 

40 Appendix A Troubleshooting

ENWW

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Contents HP ZR2040w, ZR2240w, ZR2440w and ZR2740w LCD Monitors First Edition September Document Part Number About This Guide About This Guide Table of contents Appendix a Troubleshooting Appendix D LCD Monitor Quality and Pixel Policy Viii Product Features ZR2040w ModelZR2240w Model ZR2440w ModelZR2740w Model Safety and Maintenance Guidelines Important Safety InformationMaintenance Guidelines Cleaning the Monitor Shipping the MonitorSetting Up the Monitor Installing the PedestalRear Components ZR2040w ModelZR2240w Model 4ZR2240w Rear ComponentsZR2440w Model 5ZR2440w Rear ComponentsEnww ZR2740w Model 6ZR2740w Rear ComponentsRouting and Connecting the Cables Routing and Connecting the Cables 10Cable Routing Setting Up the Monitor ZR2240w, ZR2440w, and ZR2740w ModelsMounting the Monitor to User-Supplied Support Hardware Mounting the ZR2040w Panel Mounting a Quick-Release Panel Enww Locating the Information Card Select Models Installing a Cable Lock Turning on the MonitorInstalling Software and Utilities Installing the .INF and .ICM FilesInformation File Image Color Matching FileAdjusting the Monitor Installing from the CDAdjusting the Monitor Portrait Orientation Operating the Monitor Overview of OperationZR2040w and ZR2240w Model 1ZR2040w and ZR2240w Front Panel Controls ZR2440w Model Source Using the On-Screen Display Menu Select Models OSD Menu SelectionsOSD Menu OSD Menu Monitor is powered on. Select the location to DVI-D, HDMI, VGA DVI-D Screen Messages Adjusting the Monitor Settings Using the HP Display Assistant UtilityUsing the Auto-Adjustment Function Entering User ModesOptimizing Image Performance Manually Sleep Timer Mode 6Adjusting the Image PositionEnww Troubleshooting Solving Common ProblemsOnline Technical Support Preparing to Call Technical Support Technical Specifications TFT LCDTable B-1ZR2240w Specifications ZR2440w Model ZR2740w Model Preset Display Resolutions ZR2040w Model Preset ModesZR2240w Model Preset Modes Table B-2ZR2440w Model Preset Modes Table B-4ZR2440w High Definition Video FormatsEnergy Saver Feature ZR2740w Model Preset ModesAgency Regulatory Notices Federal Communications Commission NoticeModifications CablesCanadian Notice Avis CanadienEuropean Union Regulatory Notice Japanese Notice Korean Notice Power Cord Set Requirements German Ergonomics NoticeJapanese Power Cord Requirements Product Environmental NoticesEnergy Star Qualification Enww Turkey EEE Regulation Ukraine Restriction of Hazardous SubstancesLCD Monitor Quality and Pixel Policy

27 XW476A4#ABA, Performance ZR2440w 24 XW477A8#ABA specifications

The HP Performance ZR2440w is a high-end 24-inch display designed for professionals in need of precise and vivid visuals. This monitor, identified by the model number XW477A8#ABA, delivers exceptional image quality and color accuracy, making it a perfect choice for graphic designers, photographers, and video editors.

One of the standout features of the ZR2440w is its IPS (In-Plane Switching) panel technology. This provides wide viewing angles of up to 178 degrees both horizontally and vertically, ensuring consistent colors and brightness from virtually any angle. The display offers a resolution of 1920 x 1200 pixels, which enhances clarity and detail, allowing users to work with intricate designs and high-resolution images effortlessly.

Color accuracy is another hallmark of the HP ZR2440w. With a factory-calibrated color gamut that covers 99% of the sRGB spectrum, this monitor ensures that colors are true to life. It also supports 10-bit color processing, further enhancing the depth and richness of the colors displayed. Coupled with a brightness level of 300 nits, the ZR2440w delivers vivid images that bring creative projects to life.

In terms of connectivity, the ZR2440w is equipped with various ports, including DisplayPort and DVI-D, providing flexibility for different setups. An integrated USB hub with multiple USB 2.0 ports is also included, making it easy to connect peripherals and accessories directly to the monitor.

The ergonomic design of the ZR2440w allows for height, tilt, and swivel adjustments, enabling users to customize the viewing position for maximum comfort during extended use. This represents a significant advantage for professionals who spend long hours in front of their monitors, as it helps to minimize strain and fatigue.

Another impressive model in the HP lineup is the ZR2740w (model number XW476A4#ABA), a 27-inch professional display that shares many of the features of the ZR2440w but offers even larger screen real estate. Like its smaller counterpart, the ZR2740w features an IPS panel for wide viewing angles and exceptional color reproduction. With a resolution of 2560 x 1440 pixels, the ZR2740w provides even greater detail and is ideal for tasks requiring high-resolution imagery.

In conclusion, both the HP Performance ZR2440w and ZR2740w monitors stand out in the field of professional displays. They combine advanced technologies, exceptional color accuracy, and ergonomic designs to meet the demanding needs of creative professionals. Investing in either of these monitors ensures an enhanced visual experience, empowering users to deliver outstanding results in their projects.
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