HP S1922 manual Troubleshooting, Solving Common Problems

Page 25

A. Troubleshooting

Solving Common Problems

The following table lists possible problems, the possible cause of each problem, and the recommended solutions:

Problem Solution

 

Problem & Question

Possible Solutions

 

 

 

 

Power LED Is Not ON

• Make sure the power button is ON and the Power Cord is

 

 

properly connected to a grounded power outlet and to the

 

 

monitor.

 

 

 

 

No Plug & Play

• In order for the Plug & Play feature of the monitor to work,

 

 

you need a Plug & Play compatible computer & video card.

 

 

Check with your computer manufacturer. Also check the

 

 

monitor's video cable and make sure none of the pins are

 

 

bent.

 

 

• Make sure the HP Monitor Drivers are installed (HP Monitor

 

 

Drivers are available at : http://www.hp.com/support)

 

 

 

 

Picture Is Fuzzy & Has

• Adjust the Contrast and Brightness Controls.

 

Ghosting Shadowing

• Make sure you are not using an extension cable or switch

 

Problem

 

box. We recommend plugging the monitor directly to the

 

 

 

 

video card output connector on the back of your computer.

 

 

 

 

Picture Bounces, Flickers Or

• Move electrical devices that may cause electrical

 

Wave Pattern Is Present In

interference as far away from the monitor as possible.

 

The Picture

• Use the maximum refresh rate your monitor is capable of at

 

 

 

 

the resolution your are using.

 

 

 

 

Monitor Is Stuck In Active

• The Computer Power Switch should be in the ON position.

 

Off-Mode

• The Computer Video Card should be snugly seated in its

 

 

 

 

slot.

 

 

• Make sure the monitor's video cable is properly connected to

 

 

the computer.

 

 

• Inspect the monitor's video cable and make sure none of the

 

 

pins are bent.

 

 

 

 

Missing one of the primary

• Inspect the monitor's video cable and make sure that none

 

colors (RED, GREEN, or

of the pins are bent.

 

BLUE)

• Make sure the monitor's video cable is properly connected to

 

 

 

 

the computer.

 

 

 

 

Screen image is not

• Adjust H-Position and V-Position or press hot-key (AUTO).

 

centered or sized properly

 

 

 

 

 

Picture has color defects

• Adjust RGB color or select color temperature

 

(white does not look white)

 

 

 

 

 

Horizontal or vertical

• Use Windows shut-down mode. Adjust CLOCK and Phase

 

disturbances on the screen

or press the Auto button to display ideal setting

 

 

 

19 Appendix A. Troubleshooting

ENWW

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Contents S1922/S1922a and S2022a LCD Monitor User Guide Page Document Part Number 603427-001 First Edition January About This Guide Table of Contents Troubleshooting Technical Specifications HP LCD Monitors Product FeaturesImportant Safety Information Safety and Maintenance GuidelinesSafety Precautions Cleaning the Monitor Maintenance GuidelinesInstalling the Monitor Setting Up the MonitorUnpacking the Monitor Preparing the monitor for desktop useLocation of screw securing base to monitor Preparing the monitor for wall-mountingEnww Connecting the Audio Cable Select Models Connecting Monitor CablesConnecting the VGA Analog Cable or DVI-D Digital Cable Connecting the Power Cable 10 Tilt adjustment Adjusting the TiltInstalling the monitor driver software from the CD Installing DriversDownloading updated drivers from the Internet Operating the MonitorNo. Icon Description Front-Panel ControlsUsing the On-Screen Display OSD Image Color Temp OSD Setup SUB Adjusting Screen Quality Selecting Video Input ConnectorsIdentifying Monitor Conditions Optimizing Analog VideoPower-Saver Feature Solving Common Problems TroubleshootingProblem Solution Problem & Question Possible Solutions Getting Support from hp.com Have the following information available when you callPreparing to Call Technical Support Locating the Rating LabelHP LCD Monitors Technical SpecificationsTable B-2 Model S1922a Table B-3 Model S2022a Table B-5 Factory Preset Video Input Modes, S2022a Preset Video ModesLCD Monitor Quality and Pixel Policy Federal Communications Commission Notice Agency Regulatory NoticesModifications CablesAvis Canadien Canadian NoticeGerman Ergonomics Notice Japanese Notice Korean Notice Power Cord Set Requirements Product Environmental Notices Materials Disposal Japanese Power Cord RequirementsChemical Substances HP Recycling Program Restriction of Hazardous Substances RoHS Turkey EEE Regulation
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S1922 specifications

The HP S1922 is a versatile and efficient 18.5-inch LED backlit monitor designed to enhance both productivity and entertainment experiences in various environments. With its sleek design and powerful features, the S1922 is an excellent choice for home offices, educational settings, and general computing tasks.

One of the standout features of the HP S1922 is its vivid display. The monitor offers a resolution of 1366 x 768 pixels, delivering clear and sharp visuals. This resolution effectively caters to daily computing needs, whether it’s browsing the web, watching videos, or working on documents. The 5 ms response time ensures smooth motion, making it suitable for light gaming and multimedia playback.

In terms of connectivity, the HP S1922 is equipped with a VGA port, allowing for easy connection to a variety of devices, including laptops and desktops. This feature provides flexibility for users who might need to switch between different devices or share the monitor in a multi-user environment.

The monitor also comes with integrated speakers, which means users can enjoy audio without the need for external speakers, saving desk space and reducing clutter. Additionally, the tilt adjustment feature allows users to customize the viewing angle to their preference, promoting comfort during prolonged use.

From a technology standpoint, the HP S1922 employs energy-efficient LED backlighting, which not only enhances image quality but also helps reduce power consumption, making it an environmentally friendly option. The monitor's low power usage contributes to cost savings on electricity bills while also aiding in sustainability efforts.

Furthermore, the HP S1922 adheres to several certifications for energy efficiency and environmental standards, including ENERGY STAR and EPEAT Silver. These certifications assure users that the monitor has been designed with eco-friendly practices in mind.

In terms of ergonomics, the S1922 is crafted with a sturdy stand that provides stability while occupying minimal desk space. Its compact design means it can fit comfortably in smaller areas without sacrificing display quality.

To conclude, the HP S1922 is a practical choice for individuals seeking a reliable monitor that combines performance, efficiency, and an environmentally conscious approach. With its standout features and technologies, this monitor is well-suited for everyday tasks, making it a worthwhile investment for any user.
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