HP LE2201w, LE1901wm manual Online Technical Support Preparing to Call Technical Support

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Online Technical Support

For the online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad mutlivendor knowledge base, monitoring and diagnostic tools, go to http://www.hp.com/support

Preparing to Call Technical Support

If you cannot solve a problem using the trouble shooting tips in this section, you may need to call technical support. Have the following information available when you call:

●The monitor

●Monitor model number

●Serial number for the monitor

●Purchase date on invoice

●Conditions under which the problem occurred

●Error messages received

●Hardware configuration

●Hardware and software you are using

28 Appendix A Troubleshooting

ENWW

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Contents HP LE1901w/LE1901wm and LE2201w LCD Monitors Page About This Guide Iv About This Guide Table of contents Appendix a Troubleshooting Product Features HP LCD MonitorsEnww Safety and Maintenance Guidelines Important Safety InformationCleaning the Monitor Maintenance GuidelinesShipping the Monitor Setting Up the Monitor Attaching the Monitor BaseRear Components Component FunctionConnecting the Cables Adjusting the MonitorTurning on the Monitor Mounting the Monitor PanelMounting the Monitor Panel 6Locating the Rating Labels Setting Up the Monitor Locating the Rating LabelsInformation File Operating the MonitorSoftware and Utilities Image Color Matching FileInstalling from the CD Installing the .INF and .ICM FilesUsing the Auto-Adjustment Function Downloading from the Worldwide WebUsing the Auto-Adjustment Function Front Panel Controls 1Monitor Front Panel ControlsAdjusting the Monitor Settings Using the On-Screen Display MenuOSD Menu Selections 2OSD Menu Displays the operating status of the monitor each time Sources. The monitor will automatically determine Using the HP Display Assistant Utility Optimizing Digital ConversionSleep Timer Mode Identifying Monitor ConditionsEnww 3HP Display LiteSaver Configuration Options Installing the HP Display LiteSaver SoftwareHP Display LiteSaver Installing the sRGB ICM File for Microsoft Windows Vista Changing the Color TemperatureSRGB Support SRGB Support Troubleshooting Solving Common ProblemsSolving Common Problems Online Technical Support Preparing to Call Technical Support Table B-1LE1901w Specifications Technical SpecificationsLE1901w Model Table B-2LE1901wm Specifications LE1901wm ModelTable B-3LE2201w Specifications LE2201w ModelTable B-5Factory Preset Modes Recognizing Preset Display ResolutionsTable B-4Factory Preset Modes LE1901w/LE1901wm ModelsEnergy Saver Feature Entering User ModesModifications Agency Regulatory NoticesFederal Communications Commission Notice CablesAvis Canadien Canadian NoticeEuropean Union Regulatory Notice Japanese Power Cord Requirements Japanese Notice Korean Notice Power Cord Set RequirementsGerman Ergonomics Notice Materials Disposal Product Environmental NoticesEnergy Star Compliance Chemical SubstancesRestriction of Hazardous Substances RoHS LCD Monitor Quality and Pixel Policy