HP LA1951G, LA1751G manual Troubleshooting, Solving Common Problems

Page 38

A Troubleshooting

Solving Common Problems

The following table lists possible problems, the possible cause of each problem, and the recommended solutions.

Problem

Possible Cause

Solution

 

 

 

Screen is blank.

Power cord is disconnected.

Connect the power cord.

Power button on front panel of the monitor is turned off.

Press the front panel power button.

NOTE: If pressing the power button has no effect, press and hold the power button for 10 seconds to disable the power button lockout feature.

 

Video cable is improperly

Connect the video cable properly. Refer to Chapter

 

connected.

3, Setting Up the Monitor on page 5 for more

 

 

information.

 

 

 

 

Screen blanking is active.

Press any key on the keyboard or move the mouse

 

 

to inactivate the screen blanking utility.

 

 

 

Screen image appears distorted; text is

The computer’s graphics card

Set the computer’s display resolution to the same

fuzzy or blurred; image quality is

resolution is set lower or higher

mode as the monitor’s recommended native screen

degraded.

than the monitor’s native

resolution to provide the best picture quality.

 

resolution.

 

 

 

 

Image appears blurred, indistinct, or

Brightness and contrast are

Press the —/Autobutton on the front panel. If this

too dark.

too low.

does not correct the image, press the Menu button

 

 

to open the OSD Menu, and adjust the brightness

 

 

and contrast scales as needed.

 

 

 

Image is not centered

Position may need adjustment.

Press the Menu button to access the OSD menu.

 

 

Select Image Control/Horizontal Position or Vertical

 

 

Position to adjust the horizontal or vertical position

 

 

of the image.

 

 

 

Check Video Cable is displayed on

Monitor video cable is

Connect the DVI-D signal cable to the DVI connector

screen.

disconnected.

on the computer, or the VGA cable to the VGA

 

 

connector on the computer. Be sure that the

 

 

computer power is off while connecting the video

 

 

cable.

Input Signal Out of Range. Change Settings to 1280 x 1024 @ 60Hz is displayed on screen.

Video resolution and/or refresh rate are set higher than what the monitor supports.

Restart the computer and enter Safe Mode. Change the settings to a supported setting (see Recognizing Preset Display Resolutions on page 35). Restart the computer so that the new settings take effect.

30 Appendix A Troubleshooting

ENWW

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Contents HP LA1751g and LA1951g LCD Monitors Page About This Guide Iv About This Guide Table of contents Appendix a Troubleshooting Appendix D LCD Monitor Quality and Pixel Policy Viii Product Features HP LCD MonitorsEnww Safety and Maintenance Guidelines Important Safety InformationShipping the Monitor Maintenance GuidelinesCleaning the Monitor Setting Up the Monitor Unfolding the Monitor Pedestal BaseRear Components Component FunctionConnecting the Signal and Power Cables Connecting USB Devices Cable ManagementAdjusting the Monitor 10Pivoting the Monitor Setting Up the Monitor Turning on the Monitor Using the Accessory Rails 11Using the Accessory Rails Feature Setting Up the MonitorRemoving the Monitor Pedestal Base Mounting the Monitor Installing a Cable Lock Locating the Rating LabelsInformation File Operating the MonitorSoftware and Utilities Image Color Matching FileInstalling from the CD Installing the .INF and .ICM FilesUsing the Auto-Adjustment Function Downloading from the Worldwide WebEnww Front Panel Controls 1Monitor Front Panel ControlsAdjusting the Monitor Settings Using the On-Screen Display MenuOSD Menu Selections 2OSD Menu Monitor Status Optimizing Digital Conversion Using the HP Display Assistant Utility Identifying Monitor ConditionsSleep Timer Mode Installing the HP Display LiteSaver Software HP Display LiteSaverChanging the Color Temperature SRGB SupportInstalling the sRGB ICM File for Microsoft Windows Vista Troubleshooting Solving Common ProblemsSolving Common Problems Online Technical Support Preparing to Call Technical Support Technical Specifications LA1751g ModelTable B-2LA1951g Specifications LA1951g ModelLA1751g and LA1951g Models Recognizing Preset Display ResolutionsEntering User Modes Energy Saver Feature Modifications Agency Regulatory NoticesFederal Communications Commission Notice CablesEuropean Union Regulatory Notice Canadian NoticeAvis Canadien German Ergonomics Notice Japanese Notice Korean Notice Power Cord Set RequirementsJapanese Power Cord Requirements Materials Disposal Product Environmental NoticesEnergy Star Qualification Product Environmental Notices Turkey EEE Regulation LCD Monitor Quality and Pixel Policy
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LA1751G, LA1951G specifications

The HP LA1951G and LA1751G are versatile monitors designed primarily for business and professional environments, delivering exceptional performance and reliability. Both models are a part of HP's commitment to providing quality displays that enhance productivity and user experience.

Starting with the HP LA1951G, this 19-inch LCD monitor offers a resolution of 1280 x 1024 pixels, providing a crisp and sharp display that is ideal for various tasks, including document editing, data analysis, and graphic design. The 5 ms response time ensures smooth visuals, reducing motion blur during fast-paced activities. It features a 1000:1 contrast ratio, which aids in delivering deeper blacks and brighter whites, making images more vivid and engaging.

The LA1951G uses an LCD panel with a viewable angle of 160 degrees horizontally and 160 degrees vertically, allowing multiple users to view the screen comfortably without color distortion. Another advantage of this monitor is its energy-efficient design. With Energy Star compliance, it helps reduce power consumption, making it an environmentally friendly choice for businesses aiming to lower operational costs.

On the other hand, the HP LA1751G is a 17-inch display that combines compactness with solid performance. It also features a resolution of 1280 x 1024 pixels, ensuring clarity in text and images. The 8 ms response time offers decent motion handling, making it suitable for general office tasks. The LA1751G highlights a 500:1 contrast ratio, which, while lower than the LA1951G, still provides satisfactory image quality for everyday use.

Both monitors boast a range of connectivity options, including VGA and DVI-D ports, enabling compatibility with various systems and making them easy to integrate into existing setups. The ergonomic design is another notable feature, with adjustable stand options that enable users to customize screen height and tilt for maximum comfort during extended use.

Overall, the HP LA1951G and LA1751G monitors combine utility with quality, making them excellent choices for corporate settings where both performance and energy efficiency are paramount. Their robust characteristics and focus on user experience make them standout options in the realm of professional displays, appealing to businesses striving for excellence in their technological investments. Whether for detailed spreadsheets or everyday tasks, these monitors deliver reliability and clarity that contribute to improved productivity and user satisfaction.