HP LA1951G, LA1751G manual Online Technical Support Preparing to Call Technical Support

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Online Technical Support

For the online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad mutlivendor knowledge base, monitoring and diagnostic tools, go to http://www.hp.com/support

Preparing to Call Technical Support

If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call:

●Monitor model number

●Monitor serial number

●Purchase date on invoice

●Conditions under which the problem occurred

●Error messages received

●Hardware configuration

●Name and version of the hardware and software you are using

32 Appendix A Troubleshooting

ENWW

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Contents HP LA1751g and LA1951g LCD Monitors Page About This Guide Iv About This Guide Table of contents Appendix a Troubleshooting Appendix D LCD Monitor Quality and Pixel Policy Viii Product Features HP LCD MonitorsEnww Safety and Maintenance Guidelines Important Safety InformationCleaning the Monitor Maintenance GuidelinesShipping the Monitor Setting Up the Monitor Unfolding the Monitor Pedestal BaseRear Components Component FunctionConnecting the Signal and Power Cables Connecting USB Devices Cable ManagementAdjusting the Monitor 10Pivoting the Monitor Setting Up the Monitor Turning on the Monitor Using the Accessory Rails 11Using the Accessory Rails Feature Setting Up the MonitorRemoving the Monitor Pedestal Base Mounting the Monitor Installing a Cable Lock Locating the Rating LabelsOperating the Monitor Software and UtilitiesInformation File Image Color Matching FileInstalling the .INF and .ICM Files Using the Auto-Adjustment FunctionInstalling from the CD Downloading from the Worldwide WebEnww Front Panel Controls 1Monitor Front Panel ControlsAdjusting the Monitor Settings Using the On-Screen Display MenuOSD Menu Selections 2OSD Menu Monitor Status Optimizing Digital Conversion Using the HP Display Assistant Utility Identifying Monitor ConditionsSleep Timer Mode Installing the HP Display LiteSaver Software HP Display LiteSaverChanging the Color Temperature SRGB Support Installing the sRGB ICM File for Microsoft Windows Vista Troubleshooting Solving Common ProblemsSolving Common Problems Online Technical Support Preparing to Call Technical Support Technical Specifications LA1751g ModelTable B-2LA1951g Specifications LA1951g ModelEntering User Modes Recognizing Preset Display ResolutionsLA1751g and LA1951g Models Energy Saver Feature Agency Regulatory Notices Federal Communications Commission NoticeModifications CablesAvis Canadien Canadian NoticeEuropean Union Regulatory Notice Japanese Power Cord Requirements Japanese Notice Korean Notice Power Cord Set RequirementsGerman Ergonomics Notice Energy Star Qualification Product Environmental NoticesMaterials Disposal Product Environmental Notices Turkey EEE Regulation LCD Monitor Quality and Pixel Policy

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