HP 2311XI, 2311F, 2311CM, 2211F manual Solving Common Problems

Page 31

Problem

Solution

 

 

No Audio.

Make sure that the speaker audio cable and USB power cable are connected directly to the

 

computer.

 

NOTE: External speakers are available for select models only.

 

 

No Plug and Play.

In order for the Plug and Play feature of the monitor to work, you need a computer and

 

graphic card that are compatible with Plug and Play. Check with your computer manufacturer.

 

Check the video cable on the monitor, and make sure that none of the pins are bent.

 

Make sure that the monitor drivers are installed. Refer to Installing Drivers on page 16 for

 

more information. Monitor drivers are also available at: www.hp.com/support.

 

 

Picture bounces, flickers, or

Move electrical devices that might cause electrical interference as far away from the monitor

wave pattern is present in the

as possible.

picture.

Use the maximum refresh rate that your monitor is capable of at the resolution that you are

 

 

using.

 

 

Using HDMI connection,

The audio stream must be connected directly to external speakers or to an audio receiver.

unable to hear audio.

 

 

 

Monitor is always in sleep

Power to the computer should be turned on.

mode (amber LED).

The computer graphic card should be snugly seated in its slot.

 

 

Check that the monitor video cable is properly connected to the computer.

 

Inspect the monitor video cable, and make sure that none of the pins are bent.

 

Check that your computer is operational: Press the Caps Lock key and observe the Caps Lock

 

LED found on most keyboards. The LED should either turn on or off after hitting the Caps Lock

 

key.

 

 

Solving Common Problems

25

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Contents User Guide Fourth Edition April Document Part Number About This Guide Iv About This Guide Table of contents Appendix a Troubleshooting LCD Monitors Product FeaturesPage Important Safety Information Safety and Maintenance GuidelinesSafety Precautions Maintenance Guidelines Shipping the Monitor Cleaning the MonitorUnpacking the Monitor Setting Up the MonitorAssembling the Monitor 2Inserting the Monitor Panel Connecting Monitor CablesConnecting the VGA Video Cable Connecting the DVI-D Video Cable Select Models Getting Hdmi Sound Connecting the Hdmi Cable Select Models6Connecting the Power Cord Connecting Monitor Cables Connecting the Power CordInstalling the Cable Management Clip High-Bandwidth Digital Content Protection Hdcp select modelsTurning on the Monitor Selecting Video Input ConnectorsHP Watermark and Image Retention Policy 8Tilt Adjustment Setting Up the Monitor Adjusting The TiltConnecting External Speakers and Audio Cable Select Models Operating the Monitor Installing DriversCD Software and Utilities Front-Panel Controls Using the On-Screen Display OSDOSD Menu Selections Default setting is off. DCR automatically Power-Saver Feature on Support Hdmi Identifying Monitor ConditionsPower-Saver Feature Solving Common Problems TroubleshootingSolving Common Problems Locating the Rating Label Have the following information available when you callHP LCD Monitors Technical SpecificationsTable B-42511x Specifications Preset Video ModesTable B-6 Entering User Modes Power AdaptersLCD Monitor Quality and Pixel Policy Cables Agency Regulatory NoticesFederal Communications Commission Notice ModificationsAvis Canadien Canadian NoticeEuropean Union Regulatory Notice German Ergonomics Notice Japanese Notice Korean Notice Power Cord Set RequirementsProduct Environmental Notices Japanese Power Cord RequirementsEnergy Star Qualification Chemical Substances HP Recycling Program
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2311F, 2311XI, 2311CM, 2211F specifications

The HP 2211F, 2311CM, 2311XI, and 2311F are innovative LCD monitors designed by HP to cater to a variety of visual and functional needs. While they share some similarities, each model incorporates distinctive features and technologies that enhance user experience.

Starting with the HP 2211F, this 21.5-inch monitor is equipped with a Full HD 1920x1080 resolution, offering crisp and clear images ideal for both home and office usage. One of its standout features is the use of LED backlighting, which not only improves brightness but also contributes to energy efficiency. The HP 2211F features a 5ms response time, making it suitable for both casual gaming and multimedia consumption. Its sleek design, complemented by a barely-there bezel, provides a modern touch to any workspace.

The HP 2311CM takes the visual experience a step further with its unique design and advanced connectivity options. This 23-inch monitor also boasts a Full HD resolution, enabling vibrant color reproduction and sharp detail. It incorporates a built-in webcam, making it an excellent option for video conferencing and online collaborations. Users can enjoy high-definition imaging with a wide viewing angle, thanks to its IPS panel, which also ensures consistent color accuracy from various perspectives.

Next is the HP 2311XI, which is a standout model in HP’s lineup, emphasizing interactivity and touch capabilities. This 23-inch monitor not only delivers Full HD resolution but also features capacitive multi-touch technology that allows for simple and intuitive navigation. It’s particularly beneficial for design professionals and users in industries that demand a more tactile interaction. The 2311XI is optimized for Windows 8, enhancing the user experience with gesture-based controls.

Lastly, the HP 2311F is another excellent option in the HP range, featuring a 23-inch display that combines sleek aesthetics with practical functionality. Like its counterparts, it offers a Full HD resolution but focuses on reducing blue light emissions, which can help reduce eye strain during extended usage. The monitor also supports an adjustable stand, which allows users to find their preferred viewing angle effortlessly.

Across these models, HP has integrated technologies that prioritize user comfort and environmental sustainability. Both the energy-efficient design and the use of mercury-free panels are commendable, aligning with modern eco-conscious standards. Each monitor in this series proves to be an exceptional choice for diverse users, balancing performance, functionality, and style.