HP CN1100E, CN1000E manual Support and other resources, Contacting HP, Related information

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4 Support and other resources

Contacting HP

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP, collect the following information:

•Product model names and numbers

•Technical support registration number (if applicable)

•Product serial numbers

•Error messages

•Operating system type and revision level

•Detailed questions

Subscription service

HP recommends that you register your product at the Subscriber's Choice for Business website: http://www.hp.com/go/e-updates

After registering, you will receive e-mail notification of product enhancements, new driver versions, firmware updates, and other product resources.

New and changed information in this edition

The following additions and changes have been made for this edition:

•Added support for CN1100E.

•Updated download links and procedures.

Related information

The following documents [and websites] provide related information:

•http://www.hp.com/go/san

You can find these documents from the Manuals page of the HP Business Support Center website: http://www.hp.com/support/manuals

In the Storage section, click Storage Networking and then select your product.

HP websites

For additional information, see the following HP websites:

•http://www.hp.com

•http://www.hp.com/go/storage

•http://www.hp.com/service_locator

•http://www.hp.com/support/manuals

•http://www.hp.com/support/downloads

•http://www.hp.com/storage/whitepapers

20 Support and other resources

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Contents HP Emulex Converged Network Adapter Installation Guide Acknowledgments Contents Glossary Index Recording reference numbers Installing the Emulex CNAInstallation prerequisites Installing the Emulex CNA Typical optical transceiverRemoving the bracket Emulex CNA with optical transceivers Electrostatic discharge Grounding methodsInstalling drivers and software Order of the installationDownloading the OneCommand Manager application kit Downloading software and driversDownloading multipathing software Installing drivers and softwareDownloading firmware Installing firmware on Windows systems Installing multipathing software on WindowsInstalling the CNA Linux drivers Installing the Linux utilityInstalling and configuring multipathing software on Linux Troubleshooting Isolating CNA problemsIsolate the problem to the component CNA problem isolationVerify Fibre Channel switch zoning for FC storage OneCommand Manager CNA LED states CNA startup Bios message LEDCNA select screen CNA Bios device details Support and other resources Contacting HPNew and changed information in this edition Related informationTypographic conventions Customer self repairPhysical specifications Emulex CNA specificationsEnvironmental specifications Emulex CNA media specifications Fiber optic and copper cabling partsRegulatory compliance and safety Laser safety warningLaser device Certification and classification informationEuropean Union regulatory notice Class a equipmentJapanese notice Korean notice Glossary Glossary of computer termsBios IndexMAC address calculations