HP 1706, 1906, 1506 manual Preparing to call Technical Support

Page 43

Troubleshooting

Preparing to call Technical Support

If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call:

■The monitor

■Monitor model number

■Serial number for the monitor

■Purchase date on invoice

■Conditions under which the problem occurred

■Error messages received

■Hardware configuration

■Hardware and software you are using

User Guide

A–5

Image 43

Contents Document Part Number 1506, 1706 and1906 LCD MonitorsPage Contents Troubleshooting LCD Monitor Quality and Pixel Policy Contents Model Product FeaturesEPA Energy Star Model EPA Energy Star Important Safety Information Safety and Maintenance GuidelinesMaintenance Guidelines Shipping the Monitor Cleaning the MonitorSafety and Maintenance Guidelines Installing the Monitor Pedestal Setting Up the MonitorInserting the Monitor into the Pedestal Base Connecting the Monitor Connecting the Signal and Power Cables Press the power switch to turn on the monitor Removing the Monitor Base Mounting the Monitor Locating the Rating Labels Software and Utilities Operating the MonitorInformation File Installing from the CD Installing the .INF and .ICM FilesImage Color Matching File Downloading from the Worldwide Web Control Function Front Panel ControlsAdjusting Monitor Settings Basic OSD Menu Levels Using the On-Screen DisplayAdvanced OSD Menu Levels Factory Preset Adjusting Screen Quality Optimizing Digital Conversion Identifying Monitor Conditions Sleep Timer ModeOperating the Monitor HP Display LiteSaver Available with Select Models Installing the HP Display LiteSaver SoftwareConfigure Options Function SRGB Support Available with Select Models Changing the Color Temperature Operating the Monitor Solving Common Problems TroubleshootingTroubleshooting Display Off time has Using the Worldwide Web Preparing to call Technical Support Troubleshooting Flat Panel Monitor Technical SpecificationsTechnical Specifications Display Inches 43.18 cm Type Flat Panel Monitor Display Inches 48.3 cm Type Factory Preset Display Modes Recognizing Preset Display ResolutionsEntering User Modes Energy Saver FeatureTechnical Specifications Federal Communications Commission Notice Agency Regulatory NoticesCables ModificationsEuropean Union Regulatory Notice Materials disposalCanadian Notice Avis CanadienAgency Regulatory Notices Japanese Notice Korean Notice Energy Star Compliance Power Cord Set RequirementsJapanese Power Cord Requirements LCD Monitor Quality and Pixel Policy LCD Monitor Quality and Pixel Policy

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