HP w22, w20 manual Problem & Question, Possible Solutions

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Problem & Question	Possible Solutions

Missing one of the primary colors (red,	•	Inspect the monitor’s video cable and make sure that none of the
green, or blue).		pins are bent.
	•	Make sure the monitor’s video cable is properly connected to the
		computer.

Screen image is not centered or sized	•	Adjust horizontal and vertical screen position.
properly.	•	For VGA input, the auto-adjustment function may fix this problem.

Picture has color defects (white does	•	Adjust RGB color or select color temperature.
not look white).

Unable to set the monitor to the optimal	•	Make sure that the graphics card supports the optimal
resolution.		resolution (1680 x 1050).
	•	Make sure that the latest supported driver is installed for the
		graphics card. For HP and Compaq systems, you can download
		the latest graphics driver for your system from:
		http://www.hp.com/support
		For other systems, refer to the Web site for your graphics card.

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Contents Technical Support FAQs Specifications Preface Safety and Maintenance Guidelines Setup Using the MonitorInstalling Drivers and Using the Auto-Adjustment Feature HP w20 / w22 LCD Monitor User’s GuidePreface Back to Contents PageSafety and Maintenance Guidelines Setup Using the Monitor About This GuideSafety and Maintenance Guidelines Important Safety InformationSafety Precautions Maintenance Guidelines Cleaning the MonitorBase and Tilt SetupAttaching the Base Removing the Base Adjusting the Tilt Attaching the BaseAdjusting the Tilt Removing the BaseCables Attaching the CablesAttaching the Cables 6 Turn on your monitor and computer Preparing to Install a Wall Mounting Arm Not supplied Installing a Wall Mounting ArmWall Mounting Arm Using the Monitor Operating InstructionsExternal Controls Adjusting the Volume SettingsSetting the Optimal Resolution 2 Click Settings 3 Click Control PanelAdjusting On-Screen Display Settings OSD Menu Levels Factory PresetOSD Menu LevelOSD Menu Levels continued Downloading Drivers and Software Installing Drivers and Using the Auto-Adjustment FeatureUsing the Auto-Adjustment Function 3 Select Download Drivers and SoftwareProblem & Question Technical Support FAQsTechnical Support FAQs Frequently Asked Questions Possible SolutionsProblem & Question Specifications HP w20HP w22 Pixel Format Preset Display ModesPreset Horizontalthe Signal Cable Power Cord Set RequirementsPin Assignments Pin NumberPlug and Play DDC2B Feature LCD Monitor Quality and Pixel Policy Modifications Agency Regulatory NoticesFederal Communications Commission Notice CablesFor questions regarding your product, contact Hewlett-Packard Company Canadian Notice Avis CanadienEuropean Union Regulatory Notice Japanese Notice Japanese Power Cord Notice Japanese Material Content Declaration Korean Notice Materials DisposalHP Recycling Program EPA Energy Star ComplianceEnergy CongratulationsErgonomics EmissionsEcology