HP Book manual Troubleshooting, Solving Problems, Printing Problems Hint

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7. Troubleshooting

∙Solving Problems.

If you run into problems using your OmniBook, you can use the suggestions in this chapter for getting back on track. You can also check the contents and index for pointers to related information.

If you have questions that this manual doesn’t answer, you can

∙See the troubleshooting chapter in the OmniBook Installation and Setup Guide if you have problems that interfere with turning on or starting the OmniBook.

∙Check OmniBook Notes for the most current troubleshooting suggestions.

∙Look at the online Help for Windows and other applications.

∙Check with your computer system administrator, if you have one.

∙Check your local library or bookstore for other books about Windows, MS-DOS, and other applications.

∙Contact your dealer, or contact Hewlett-Packard. See the OmniBook Support and Service booklet or open OmniBook Support in the online OmniBook Library.

∙Click Start and Help to use the Windows “troubleshooters” provided for several types of common problems. On the Contents tab, open the Troubleshooting book, then start the desired troubleshooter.

Solving Problems

This section separates problems into the following categories:

∙Printing problems.

∙Memory problems.

∙Pointing device and mouse problems.

∙File, drive, and PC card problems.

∙Serial and infrared communications problems.

∙Sound problems.

∙Display problems.

∙Power problems.

∙Lockup problems.

Printing Problems

Hint

For most printing problems, use the Print Troubleshooter in Windows Help.

If a serial printer doesn’t print

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Contents HP OmniBook 2000/5700 User’s Guide WindowsManaging Battery Power Changing the Configuration HP OmniBook 2000/5700 User’s Guide Using This Online ManualFinding More Information Page Getting Comfortable Identifying Parts of the OmniBookPage To adjust the display Adjusting the DisplayHint To clean the pointing device Using the Pointing DeviceTo use the pointing device Page To adjust the speaker volume Using SoundTo connect a microphone, speakers, or headphones To record and play sound To tilt the keyboard Using the OmniBook KeyboardTo use special features of the OmniBook keyboard Fn combination keysALT GR key Learning About Windows To learn about WindowsOperating the OmniBook Checking the Status of the OmniBookReminds you that the state To start the OmniBook Starting and Stopping the OmniBookTo stop the OmniBook Automatically turns off when you shut down Windows To reset and restart the OmniBook Hint Using Storage Devices To install the floppy driveTo remove the CD-ROM or floppy drive To install the CD-ROM drive To insert and eject a floppy diskTo insert and remove a CD To insert a PC cardEnd popup Start popupAbout RAM Cards To remove a PC card Monitoring Battery Power Managing Battery PowerTo get the battery status To recharge the battery or run on ac power Recharging and Replacing BatteriesTo replace the battery To install a second battery To save battery power Controlling Battery PowerTo respond to a low-battery warning To change how power is managedPage Attaching a Security Cable Protecting Your OmniBookTo attach a security cable To set up password security Setting Up Password ProtectionTo record your name or other PC identification Hint To delete a password Type of Protection StepsProtecting Your Data To repair and clean up a diskTo delete a set of OmniBook files Using the Personal Information Applications To start Appointment Book Managing Your Time with Appointment BookTo view your appointments To add a new appointment To change to a different day, month, or yearTo add a new event To delete an appointment or event To run a program automaticallyTo start Phone Book Listing People in Phone BookTo add a person to the list Hints To search for a personTo start HP Calculator Getting Answers from HP Financial CalculatorTo perform a math function on one number To do simple arithmetic Page Changing the Configuration Other To run HP User Tools Using HP User ToolsSetup InformationAdvanced To run the SCU without rebooting Using the System Configuration UtilityTo run the SCU during reboot System menuDisks menu Power menu Input/Output menuExit menu System Interrupts System ResourcesSystem Memory System Input/Output Addresses 100-3FF DMA ChannelsPrinting Problems Hint TroubleshootingSolving Problems If a serial printer doesn’t printMemory Problems Pointing Device and Mouse ProblemsIf drive C has problems File, Drive, and PC Card ProblemsIf the OmniBook doesn’t reboot successfully from drive a If a PC card doesn’t work properly in a card slotSerial and Infrared Communications Problems Sound ProblemsDisplay Problems Power ProblemsIf the battery pack doesn’t charge or stops charging If the OmniBook doesn’t turn on with a fresh batteryIf the OmniBook reboots every time you turn it on If your OmniBook password doesn’t workIf an application stops responding Lockup ProblemsIf the OmniBook stops responding during startup If a screen saver causes lockupPage Page Page Page Volume