HP 2310ei manual Have the following information available when you call

Page 28

Problem

Solution

 

 

No Plug and Play.

In order for the Plug and Play feature of the monitor to work, you need a computer and

 

graphic card that are compatible with Plug and Play. Check with your computer

 

manufacturer.

 

Check the monitor's video cable, and make sure that none of the pins are bent.

 

Make sure that the monitor drivers are installed. Refer to Installing Drivers on page 13 for

 

more information. Monitor drivers are also available at: http://www.hp.com/support.

 

 

Picture bounces, flickers, or

Move electrical devices that may cause electrical interference as far away from the monitor

wave pattern is present in

as possible.

the picture.

Use the maximum refresh rate that your monitor is capable of at the resolution that you are

 

 

using.

 

 

Using HDMI connection,

The monitor does not provide an audio solution. The audio stream must be connected

unable to hear audio.

directly to external speakers or to an audio receiver.

 

 

Monitor is always in sleep

Power to the computer should be turned on.

mode (amber LED).

The computer graphic card should be snugly seated in its slot.

 

 

Check that the monitor video cable is properly connected to the computer.

 

Inspect the monitor video cable, and make sure that none of the pins are bent.

 

Check that your computer is operational: Press the Caps Lock key and observe the Caps

 

Lock LED found on most keyboards. The LED should either turn on or off after hitting the

 

Caps Lock key.

 

 

Getting Support from hp.com

Before you contact customer service, refer to HP Technical Support at: http://www.hp.com/support Select your country/region, and then follow the links to the support page for your monitor.

Preparing to Call Technical Support

If you cannot solve a problem by using the troubleshooting tips in this section, you might have to call technical support. For technical support contact information, refer to the printed documentation included with the monitor.

Have the following information available when you call:

●Monitor model number (located on label on back of monitor)

●Monitor serial number (located on label on back of monitor or in the OSD display in the Information menu)

●Purchase date on invoice

●Conditions under which the problem occurred

●Error messages received

●Hardware configuration

●Name and version of hardware and software you are using

22 Appendix A Troubleshooting

ENWW

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Contents 2310e and 2310ei LCD Monitors First Edition April Document Part Number About This Guide Iv About This Guide Table of contents Appendix a Troubleshooting Product Features HP 2310e/2310ei LCD MonitorsEnww Safety and Maintenance Guidelines Important Safety InformationSafety Precautions Maintenance GuidelinesCleaning the Monitor Shipping the MonitorUnpacking the Monitor Setting Up the MonitorAssembling the Monitor 2Inserting the Monitor Panel Connecting Monitor Cables Connecting the DVI-D Video CableConnecting the DisplayPort Video Cable Connecting the Hdmi Cable 2310e Model OnlyHigh-Bandwidth Digital Content Protection Hdcp Connecting the Power CordAdjusting The Tilt Selecting Video Input ConnectorsTurning on the Monitor Adjusting the Swivel 7Tilt AdjustmentOperating the Monitor Installing DriversCD Software and Utilities Front-Panel Controls Button Icon DescriptionUsing the On-Screen Display OSD OSD Menu SelectionsEnww Power-Saver Feature on Enww Identifying Monitor Conditions DVIPower-Saver Feature Troubleshooting Solving Common ProblemsHave the following information available when you call Locating the Rating Label Technical Specifications HP LCD MonitorsPreset Video Modes Entering User ModesLCD Monitor Quality and Pixel Policy Agency Regulatory Notices Federal Communications Commission NoticeModifications CablesAvis Canadien Canadian NoticeEuropean Union Regulatory Notice Japanese Notice Korean Notice Power Cord Set Requirements German Ergonomics NoticeProduct Environmental Notices Japanese Power Cord RequirementsEnergy Star Qualification Product Environmental Notices Turkey EEE Regulation
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2310ei, 2310e specifications

The HP 2310e is a high-performance monitor designed to cater to the needs of both professional and personal users, providing a blend of exceptional display quality, advanced features, and versatile connectivity options. This 23-inch LED-backlit display offers Full HD resolution of 1920 x 1080 pixels, ensuring sharp and vibrant visuals whether for work, gaming, or multimedia consumption.

One of the standout features of the HP 2310e is its IPS (In-Plane Switching) panel technology, which ensures that users enjoy consistent and accurate color reproduction from wide viewing angles. Unlike traditional TN panels, the IPS technology provides rich colors and excellent contrast, making it ideal for graphic designers, photographers, and anyone working in visual fields. The 178-degree viewing angle allows multiple users to view the screen without significant color distortion, enhancing collaborative work environments.

The sleek and elegant design of the HP 2310e is another key characteristic. It features a modern, slim profile along with a polished black finish that blends seamlessly into any workspace. The monitor is also equipped with a height-adjustable stand that offers tilt, swivel, and pivot functionalities, allowing users to customize their viewing angle for maximum comfort.

Connectivity is crucial in today’s digital landscape, and the HP 2310e does not disappoint. It offers multiple ports, including HDMI, DisplayPort, and VGA, making it compatible with a wide range of devices from laptops and desktops to gaming consoles. This versatility is particularly beneficial for users who need to switch between different sources or use multiple devices simultaneously.

Another significant aspect of the HP 2310e is its energy efficiency. The monitor is designed to meet Energy Star standards, helping users to reduce power consumption without sacrificing performance. This makes it an environmentally friendly choice for consumers conscious of their ecological footprint.

In summary, the HP 2310e monitor combines stunning visual performance with ergonomic design, making it a premier choice for both professionals in creative industries and everyday users needing a reliable display. Its combination of IPS technology, flexible connectivity options, and energy-efficient design ensures that it meets a wide array of needs in a visually appealing package.
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