HP PRINT/SCAN/Copier 380 manual Return to HP repair service North America only

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Chapter 4

North America: Call 1-800-HP-INVENT (1-800-474-6836). U.S. phone support is available in both English and Spanish languages 24 hours a day, 7 days a week (days and hours of support may change without notice). This service is free during the warranty period. A fee may apply outside the warranty period.

Western Europe: Customers in Austria, Belgium, Denmark, Spain, France, Germany, Ireland, Italy, Netherlands, Norway, Portugal, Finland, Sweden, Switzerland, and the United Kingdom should go to www.hp.com/support to access phone support numbers in their country/region.

Other countries/regions: See the list of support telephone numbers inside the front cover of this guide.

Placing a call

Call HP Customer Care while you are near the computer and printer. Be prepared to provide the following information:

Printer model number (located on the front of the printer).

Printer serial number (located on the bottom of the printer).

Computer operating system.

Version of printer driver:

Windows PC: To see the printer driver version, right-click the HP icon in the Windows taskbar and select About.

Macintosh: To see the printer driver version, use the Print dialog box.

Messages displayed on the printer screen or on the computer monitor.

Answers to the following questions:

Has the situation you are calling about happened before? Can you recreate the situation?

Did you install any new hardware or software on your computer around the time that the situation occurred?

Return to HP repair service (North America only)

HP will arrange to have your product picked up and delivered to an HP Central Repair Center. We pay for the round-trip shipping and handling. This service is free for the duration of the hardware warranty period. This service is available in North America only.

Additional warranty options

Extended service plans are available for the printer at additional costs. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for information about the extended service plans.

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HP Photosmart 380 series

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Contents Reference Guide Page Copyrights and trademarks Safety informationTrademarks Regulatory model identification number VCVRA-0508Page Page Contents HP Photosmart 380 series Welcome Finding more informationWhats in the box Printer overview Front of printerInside front of printer Rear of printer Indicator lightsIdle screen Control panelAvailable accessories Internal battery compartmentSelect Photos screen Accessory name Description Printer menuTo navigate the printer menu Printer menu structure Print Options EditTools Bluetooth HelpPreferences Type Size Purpose Paper informationPrint cartridge information How to loadLoad paper Paper typeUse the best print cartridge for the job To print… Insert this print cartridge Cartridge cradleInsert the cartridge Align the cartridge When you are not using a print cartridgeQuick start Printing with your new printerSelecting a photo Printing Printing without a computerSupported file formats Inserting memory cardsDeselect a photo Select a photoPrinting selected photos Changing printer preferences Enhancing photosAdd a color effect Add a decorative frameGetting connected PictBridge PictBridge symbolConnection type and what you need What this lets you doHP iPod To use HP Instant Share Connecting through HP Instant ShareInstall the printer software Installing the softwareWindows users Macintosh usersShare Send photos to family and friends without Minimum Chapter HP Customer Care by phone Support and warrantyAdditional warranty options Return to HP repair service North America onlyHP product Duration of limited warranty HP printer limited warranty statementSpecifications System requirementsComponent Windows PC minimum Macintosh minimum Category Specifications Printer specificationsFormats Power consumptionRecommended during operation 15-35 C Paper trayMPEG-1 Hewlett-Packard Company Regulatory notices