HP Pro 6830, Pro 6835 manual Wireless, Solve wireless problems, Acknowledgements

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Wireless

By following the instructions on the printer control panel and installing the HP printer software, you should have successfully connected the printer to the wireless network.

With HP wireless direct, you can print wirelessly from a computer, smartphone, tablet, or other wireless-capable device—without connecting to an existing wireless network. For more information, see the help file (see “Learn more” on page 1).

Solve wireless problems

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Make sure the wireless (802.11) light is turned on

If the blue light on the printer control panel is not lit, wireless might be turned off. To turn on wireless, touch (Wireless), touch (Wireless Setup), touch Wireless Settings, and then touch On in the Wireless field.

If the blue wireless light is blinking, it means the printer is not connected to a network. Use the Wireless Setup Wizard available from the printer control panel to make a wireless connection. On the Home screen, touch (Wireless), touch (Wireless Setup), touch Wireless Settings, touch Wireless Setup Wizard, and then follow the on-screen instructions.

Make sure the computer is connected to the wireless network

Make sure your computer is connected to your wireless network. If you cannot connect the computer to the network, contact the person who set up your network or the router manufacturer; there might be a hardware issue with the router or computer.

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Run the wireless test

To check that the wireless connection is working properly, print the wireless test report.

1.Make sure the printer is turned on and paper is loaded in the tray.

2.On the Home screen, touch (Wireless), and then touch (Wireless Setup).

3.Touch Print Reports.

4.Touch Wireless Test Report.

If the test fails, review the report for information on how to fix the problem and run the test again.

If the wireless signal is weak, try moving the printer closer to the wireless router.

Restart components of the wireless network

Turn off the router and the printer, and then turn them back on in this order: router first and then printer. Sometimes, turning off devices and then turning them back on helps resolve network communication issues. If you still cannot connect, turn off the router, the printer, and the computer, and then turn them back on in this order: router first, then printer, and then computer.

If the wireless connection cannot be made, the printer can also be connected to the network using an Ethernet cable.

If you still have problems, visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting). This

website contains the most complete, up-to-date information about wireless printing, as well as information to help you prepare your wireless network; solve problems when connecting the printer to the wireless network; and resolve security software issues.

If you are using a computer running Windows, you can use the Print and Scan Doctor tool, which can help solve many problems you might have with the printer. To download this tool, visit www.hp.com/go/tools.

Acknowledgements

Microsoft, Windows, Windows XP, Windows Vista, Windows 7, Windows 8, and Windows 8.1 are U.S. registered trademarks of Microsoft Corporation.

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Contents Scan to find out more Get startedLearn more Acknowledgements WirelessSolve wireless problems HP ePrint Web ServicesSafety information HP PrintablesFor users in Europe Set up faxFax Connect the phone lineUse reports and logs How do I set up HP printers in digital phone environments?Test Fax Setup Print a reportUse Fax Solve fax problems Hewlett-Packard limited warranty statement HP product Duration of limited warrantyNumérisation du code pour plus dinformations DémarrageEn savoir plus Marques Résolution des problèmes liés aux réseaux sans filSans fil Informations relatives aux cartouches dencre Services WebImprimables HP Informations de sécuritéPour les utilisateurs résidant en Europe Configuration du télécopieurTélécopie Se connecter à la ligne téléphoniqueUtiliser les rapports et les journaux de télécopie Touchez Configuration du télécopieurTouchez Configuration du télécopieur, puis touchez Rapports Imprimer un rapportUtilisation du télécopieur Vérifier les branchements du télécopieur Résolution des problèmes de télécopieVérifier les paramètres de télécopie de limprimante Déclaration de garantie limitée Hewlett-Packard Produit HP Durée de la garantie limitéeEscanee para obtener más información Primeros pasosMás información Marcas registradas Solución de problemas de comunicación inalámbricaConexión inalámbrica Información sobre cartuchos de tinta Servicios webImprimibles HP Información de seguridadConectar la línea telefónica Configuración del faxPara usuarios de Europa Conecte los dispositivos adicionalesUso de informes y registros Toque Configuración de faxToque Configuración de fax y toque Informes Imprimir un informeUso del fax No puedo recibir faxes, pero sí enviarlos Solucionar problemas de faxNo puedo enviar faxes, pero sí recibirlos No puedo enviar ni recibir faxesDeclaración de garantía limitada de Hewlett-Packard Producto HP Duración de la garantía limitadaPrimeiros passos Digitalize para saber maisSolução de problemas de conexão sem fio DeclaraçõesHP ePrint Imprimíveis HPConectar a linha telefônica Configurar faxPara usuários na Europa Conectar mais dispositivosImprimir um relatório Teste da configuração do faxUsar relatórios e logs Limpar o registro do faxEnviar faxes usando uma extensão telefônica Usar o faxEnviar um fax-padrão Receber um fax automaticamenteNão é possível receber, mas é possível enviar faxes Solucionar problemas de faxNão é possível enviar, mas é possível receber faxes Não é possível enviar nem receber faxesDeclaração de garantia limitada Hewlett-Packard
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Pro 6835, Pro 6830 specifications

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