HP 4500 - G510g manual Part of the document did not scan or text is missing, Text cannot be edited

Page 102

Chapter 7

Part of the document did not scan or text is missing

•Check the original

◦Make sure that you loaded the original correctly. For more information, see Load an original on the scanner glass.

◦If you are copying a borderless original, load the original on the scanner glass, not the ADF. For more information, see Load an original on the scanner glass.

◦Colored backgrounds can cause images in the foreground to blend into the background. Try adjusting the settings before you scan the original, or try enhancing the image after you scan the original.

•Check the settings

◦Make sure that the input media size is large enough for the original that you are scanning.

◦If you are using the HP software, the default settings in the HP software might be set to automatically perform a specific task other than the one that you are attempting. See the onscreen Help for the HP software for instructions about changing the properties.

◦If you have selected a picture scanning option, the HP software automatically crops the image. However, if you want to scan the entire page, complete the following steps:

Windows: From the HP Solution Center software, click Scan Picture, click Advanced Picture Settings, and then select Scan the entire glass.

Mac OS X: From the HP Scan software, click Scan, select the Picturesscan profile, click Profile Settings, and then clear the Cropcheck box.

Text cannot be edited

•Check the settings

◦Make sure the HP software (or any additional OCR software) is properly installed.

◦When you scan the original, make sure that you select a document type or save the scan in a format that creates editable, searchable text. If text is classified as a graphic, it is not converted to text.

◦Your OCR program might be linked to a word-processing program that does not perform OCR tasks. See the product software Help for more information about linking programs.

•Check the originals

◦Make sure that you placed the original correctly on the scanner glass. For more information, see Load an original on the scanner glass.

◦The OCR program might not recognize text that is tightly spaced. For example, if the text that the OCR program converts has missing or combined characters, "rn" might appear as "m."

◦The accuracy of the OCR program depends on the image quality, text size, and structure of the original and the quality of the scan itself. Make sure that your original has good image quality.

◦Colored backgrounds can cause images in the foreground to blend too much. Try adjusting the settings before you scan the original, or try enhancing the image after you scan the original. If you are performing an OCR operation on an original, any colored text on the original does not scan well, if at all.

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Contents Officejet Page HP Officejet 4500 G510 All-in- One series Copyright information Safety informationAccessibility Hewlett-Packard Company noticesContents Scan CopyFax Solve a problem Work with ink cartridgesFax test failed Technical information HP supplies and accessories Additional fax setup Network setup some models onlyDevice management tools Errors Windows Visual AccessibilityGet started MobilityEco-Tips Understand the device partsFront view Printing supplies area Back viewUse the product control panel Overview of buttons and lightsLabel Name and Description Change product settings Select the modeTo select a different mode Error messages To change settings for a modeChange product settings Types of messagesSelect print media Critical error messagesFinding the device model number Recommended papers for printing and copyingRecommended papers for photo printing HP Photo Value PacksTips for selecting and using media HP Advanced Photo PaperHP Everyday Photo Paper Load an original on the scanner glass Load an original in the automatic document feeder ADFTo load an original on the scanner glass Load media To load an original in the document feeder trayTo load media Clean the scanner glass To clean the scanner glassMaintain the device Clean the exterior Clean the automatic document feeder ADF Some models onlyTo clean the rollers or separator pad Maintain the device Turn off the device Print Print documentsPrint documents Windows Print brochures Print documents Mac OSPrint brochures Windows Print on envelopes Windows Print on envelopesPrint brochures Mac OS Quality Normal or BestPrint a Web Print on envelopes Mac OSPrint a Web page Windows Print photos Print a Web page Mac OSPrint photos on photo paper Windows Print photos on photo paper Mac OS Quality Best or Maximum dpiPrint on special and custom-sized paper Print on special or custom-sized paper WindowsPrint on special or custom-sized paper Mac OS Set up custom sizes Mac OSPrint borderless documents Choose Manage Custom Sizes in the Paper Size pop-up menuPrint borderless documents Windows Print borderless documents Mac OSTwo-sided printing duplexing Perform two-sided printing WindowsPerform two-sided printing Mac OS Scan an original from the product control panel ScanScan an original To scan from the product control panelChapter Copy documents Change copy settingsCopy To copy documentsTo change copy settings for a single job To save the current settings as defaults for future jobsFax Send a faxSend a basic fax Send a fax manually from a phone To send a basic fax from the device control panelTo send a fax manually from an extension phone Send a fax using monitor dialing To send a fax from memory Send a fax from memorySchedule a fax to send later To schedule a fax from the device control panelTo send a fax to multiple recipients using group speed dial Send a fax in Error Correction ModeTo cancel a scheduled fax Send a fax to multiple recipientsTo change the ECM setting from the control panel Receive a faxReceive a fax manually Set up backup fax On Error Only OffTo receive a fax manually Poll to receive a fax To set backup fax from the device control panelReprint received faxes from memory To reprint faxes in memory from the device control panelForward faxes to another number Set the paper size for received faxesTo forward faxes from the device control panel Set automatic reduction for incoming faxes Block junk fax numbersTo set automatic reduction from the device control panel To remove numbers from the list of junk fax numbers Add numbers to the junk fax listTo manually enter a number to block If you are done, press No Print a Junk Fax ReportReceive faxes to your computer Fax to PC and Fax to Mac Change fax settings Set the number of rings before answering Configure the fax headerSet the answer mode Auto answer To set or change the fax headerSet the fax error correction mode Change the answer ring pattern for distinctive ringSet the dial type Set the redial optionsSet the fax speed Fax speed setting Fast Medium Slow Set the fax sound volumeTo set the fax sound volume via the device control panel Fax over Internet Protocol FoIPTo enable fax confirmation Use reportsPrint fax confirmation reports Print fax error reports Print and view the fax logClear the fax log Print the details of the last fax transactionPrint a Caller ID History Report Work with ink cartridges Information about ink cartridgesCheck the estimated ink levels Related topicsHandle the ink cartridges Replace the ink cartridgesTo replace the ink cartridges Chapter Replace the ink cartridges Align the ink cartridges Store printing suppliesAdvanced ink cartridge maintainance To align the cartridges from the product control panelAdvanced ink cartridge maintainance Clean the ink cartridges To align the ink cartridges from the HP softwareClick Align the ink cartridges Mac OS To clean the ink cartridges from the product control panel To clean the ink cartridges from the HP softwareSolve a problem If you have a problem, follow these stepsHP support Obtain electronic support HP support by phoneBefore you call Phone support period Telephone support numbers$UJHQWLQD $XVWUDOLD General troubleshooting tips and resources Troubleshooting topicsAfter the phone support period Device shuts down unexpectedly Solve printing problemsError message appears on control-panel display Alignment failsDevice takes a long time to print Blank or partial page printedPlacement of the text or graphics is wrong Something on the page is missing or incorrectPoor print quality and unexpected printouts Solution 1 Use genuine HP cartridgesSolution 2 Check the paper Device prints half a page, then ejects the paperSolution 3 Wait a short period of time if possible Solution 4 Check the print settingsCheck the print quality settings Check the Print in Grayscale settingMac OS Print Quality Diagnostic Report Example Ink Level Black is low replace. Tri-color is OKRagged or irregularly streaked or faded bars Regular white streaks in the bars Bar colors are not uniformExamples of bad large-font text Chapter Lines are jagged Solve a problem To evaluate the Diagnostic Self-Test ReportExample of bad black bar The black bar is ragged at one end Black Text Solution 7 Clean the ink cartridgesSolution 8 Align the ink cartridges Alignment pattern Lines are jaggedSolution 10 Service the product Clean the ink cartridge contactsSolution 9 Replace the problem ink cartridge To clean the ink cartridge contactsClean the area around the ink nozzles Solve paper-feed problems To clean the area around the ink nozzlesMedia is not supported for the printer or tray Pages are skewing Media is not picked up from a trayMedia is not coming out correctly Multiple pages are being picked upSolve copy problems No copy came outCopies are blank Copy quality is poor Documents are missing or fadedSize is reduced Copy defects are apparentSolve scan problems Paper mismatchScanner did nothing Scan takes too longCheck the software Part of the document did not scan or text is missing Text cannot be editedCheck the originals Error messages appear Scanned image quality is poorTake steps to improve the scan quality Solve fax problemsScan defects are apparent Blank pagesFax Hardware Test failed Solution Fax test failedChapter Phone Cord Connected to Correct Port on Fax test failed Back view of the deviceDial Tone Detection test failed Solution Fax Line Condition test failed Solution Device is having problems sending and receiving faxes Display always shows Phone Off HookSolve fax problems 107 Device is having problems sending a manual fax Solution Device cannot receive faxes, but can send faxes Solution Chapter Device cannot send faxes, but can receive faxes Solution Fax tones are recorded on my answering machine SolutionPhone cord that came with my device is not long enough To extend your phone cord Color faxes do not printComputer cannot receive faxes Fax to PC and Fax to Mac Solve wired Ethernet network problems some models only General network troubleshootingSolve wireless problems some models only Basic wireless troubleshootingAdvanced wireless troubleshooting To check a wireless connection Make sure that the HP device is connected to your network Make sure the HP device is on the networkNetwork Status Check to see if you can access the embedded Web server EWS To access the EWSMake sure the HP device is online and ready Mac OS Configure your firewall to work with HP devices Add hardware addresses to a wireless access point WAPPorts are used for the following functions Printing Advanced firewall informationIncoming UDP ports 137, 138, 161 TCP port Photo card uploadSolve device management problems Embedded Web server cannot be openedEWS is only available in English Troubleshoot installation issuesHardware installation suggestions Check the device IP addressCheck the computer system Software installation suggestionsVerify installation preliminaries Check the device to ensure the followingUnderstand the Printer Status Report and Self-Test Report Printer Status ReportSelf-Test Report Understand the network configuration page some models only Network ConfigurationClear jams Clear paper jamsTo clear a paper jam from the rear door Avoid paper jams Clear jams 129 Warranty information Technical informationHewlett-Packard limited warranty statement HP product Duration of limited warrantyInk cartridge warranty information Product features and capacities Device specificationsPhysical specifications Processor and memory specificationsNetwork protocol specifications Some models only System requirementsEmbedded Web server specifications some models only Media specificationsUnderstand supported sizes Cards Media sizeEnvelopes Main tray Photo mediaUnderstand supported media types and weights Tray Type Weight CapacityOther media Main tray Set minimum margins Media Left Right Top Bottom MarginCopy specifications Print resolutionPrint specifications Guidelines for two-sided duplex printingFax specifications Photo dpi Very Fine dpi Standard dpiOperating environment Scan specificationsAcoustic emission specification Electrical requirementsRegulatory information FCC statement Vcci Class B compliance statement for users in JapanLED indicator statement Noise emission statement for GermanyRegulatory information 145 Appendix a Australia wired fax statement Regulatory information for wireless productsExposure to radio frequency radiation European Union regulatory notice Regulatory model numberDeclaration of conformity Declaration of ConformityRegulatory information 151 Environmental product stewardship program Environmental product stewardship program 153 Power consumption Third-party licenses Third-party licenses HP Officejet 4500 DesktopSHA2 Zlib HP Officejet Expat OpenSSL Appendix a Third-party licenses 163 SHA2 Third-party licenses 165 HP Officejet 4500 Wireless Third-party licenses 167 OpenSSL Third-party licenses 169 Appendix a Third-party licenses 171 Zlib Supplies HP supplies and accessoriesOrder printing supplies online Supported ink cartridgesHP media Additional fax setup Set up faxing parallel phone systemsChoose the correct fax setup for your home or office USAOther equipment or services sharing your fax line DSL PBXTo set up the device with a separate fax line Case a Separate fax line no voice calls receivedDistinct Voice Computer Case B Set up the device with DSL To set up the device with DSLCase D Fax with a distinctive ring service on the same line To set up the device with a distinctive ring service Case E Shared voice/fax lineTo set up the device with a shared voice/fax line Case F Shared voice/fax line with voice mailTo set up the device with voice mail Set up the device with a computer dial-up modem To set up the device with a computer dial-up modemSet up the device with a computer DSL/ADSL modem To set up the device with a computer DSL/ADSL modemExample of a parallel splitter Case H Shared voice/fax line with computer modemShared voice/fax with computer dial-up modem Back view of the productPage Shared voice/fax with computer DSL/ADSL modem Case I Shared voice/fax line with answering machine Appendix C Answering machine Telephone optional Example of a parallel splitter Page Page Obtain a DSL/ADSL filter from your DSL/ADSL provider Example of a parallel splitter Serial-type fax setup Test fax setup To test fax setup via the device control panelChange advanced network settings Network setup some models onlyChange basic network settings View and print network settingsTo View IP settings To Change IP settingsSet link speed Device control panel Understand 802.11 wireless network settingsCommunication mode Network name SsidSecurity settings Data encryptionTo set up wireless communication using the installer Mac OS MethodReset wireless settings To turn off wireless communicationTo print a wireless test Change the connection methodGuidelines for reducing interference on a wireless network Uninstall and reinstall the softwareGuidelines for ensuring wireless network security To add hardware addresses to a WAPTo uninstall from a Windows computer, method To uninstall from a Macintosh computer, method Toolbox Windows Use the HP Solution Center WindowsDevice management tools HP Utility Mac OSTo open the embedded Web server Embedded Web server some models onlyOpen the HP Utility To open the HP UtilityPage Device Disconnected Errors WindowsFax Memory Full Ink AlertCartridge Problem Solution 1 Install the ink cartridges correctlyPage Paper Mismatch Cartridge cradle cannot movePaper Jam Printer Offline General printer errorPrinter is out of paper Printer PausedAlign cartridge Symbols/Numerics IndexPage Page OCR Page Twain Page Page Podręcznik użytkownika
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4500 - G510n, 4500 - G510g specifications

The HP 4500 - G510g is an integral part of HP's lineup of robust and versatile laptops designed for both personal and professional use. This model combines efficiency, portability, and performance, catering to a wide range of users from students to business professionals.

One of the notable features of the HP 4500 - G510g is its performance-driven specifications. Powered by Intel processors, the device is equipped to handle everyday computing tasks with ease. Users can opt for configurations featuring the Intel Core i3 or Core i5 processors, which provide sufficient processing power for multitasking, web browsing, and productivity applications. The laptop is complemented by ample RAM, typically ranging from 4GB to 8GB, ensuring smooth performance even when multiple applications are running simultaneously.

In terms of storage, the HP 4500 - G510g offers solid-state drives (SSDs) that deliver faster data read and write speeds compared to traditional hard drives. This results in quicker boot times and a more responsive user experience overall. With storage capacities varying from 128GB to 512GB, users can choose the option that best fits their storage needs, whether for documents, multimedia files, or software applications.

The laptop also boasts a vibrant display, usually featuring a 15.6-inch diagonal screen with HD resolution. This makes it an excellent choice for media consumption, whether for work presentations or leisure activities such as streaming videos or gaming. Paired with integrated graphics, the visuals are clear and engaging, enhancing the overall user experience.

Connectivity options on the HP 4500 - G510g are diverse, ensuring users can easily connect to various peripherals and networks. It typically includes multiple USB ports, HDMI output, an Ethernet port, and a card reader. The device often comes equipped with Bluetooth technology, enabling seamless connection to wireless accessories, and Wi-Fi capabilities for fast internet access.

Durability is another key characteristic of the HP 4500 - G510g. Designed with a sturdy chassis, it is built to withstand the rigors of daily use, making it an ideal choice for users who need a reliable machine for travel or commuting.

Overall, the HP 4500 - G510g stands out as a well-rounded laptop that balances performance, portability, and durability, making it a suitable choice for a variety of users in today's fast-paced digital world.
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