HP 3512, 3511, 3510 manual Unable to print, Inside of printer, Prevent paper jams

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Chapter 9

Inside of printer

•If the paper jam is located inside the printer, open the cleanout door located on the bottom of the printer. Press tabs on both sides of the cleanout door.

•Remove jammed paper.

•Close the cleanout door. Gently push the door towards the printer until both latches snap into place.

Solve a problem

3.Press the OK button on the control panel to continue the current job.

If the above solutions do not resolve the problem, click here for more online troubleshooting.

Prevent paper jams

•Do not overfill the input tray.

•Remove printed papers from the output tray frequently.

•Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn.

•Do not combine different paper types and paper sizes in the input tray; the entire stack of paper in the input tray must be the same size and type.

•Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width guide does not bend the paper in the input tray.

•Do not force paper too far forward in the input tray.

If the above solutions do not resolve the problem, click here for more online troubleshooting.

Unable to print

If you're having trouble printing, you can download the HP Printing Diagnostic Utility, which can troubleshoot this issue for you automatically. To get the utility, click the appropriate link:

NOTE: The HP Printing Diagnostic Utility may not be available in all languages.

40 Solve a problem

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Contents HP Deskjet 3510 e-All-in-One series Page Contents Index How Do I? Chapter Get to know the HP Deskjet 3510 series Printer partsControl panel features Wireless settingsControl panel features Select Restore to Default Status lightsAuto Power-Off To change Auto Power-Off settingPrint Print photosTo print a photo on photo paper Print documents To print a documentPrint Quick Forms Print Quick FormsPrint envelopes To print envelopesInk tips Printer settings tipsTips for print success Paper loading tipsPrint using the maximum dpi To print in Maximum dpi modeMedia drop-down list, click Photo Paper, Best Quality Print EPrint from anywhere EPrint from anywhereTo ePrint a document from anywhere EPrint from anywhere Paper basics Recommended papers for printingLoad media Load small-size paper a. Raise the input tray Load envelopes Paper basics Paper basics Copy and scan CopyEasy Copy More copy features Scan to a computerPrepare the scan Select Scan to Computer Tips for copy successScan from the printer control panel Deskjet 3510 series HP Deskjet 3510 seriesTips for scan success Work with cartridges Check the estimated ink levelsOrder ink supplies Locate the cartridge number in the Printer Software Choose the right cartridgesReplace the cartridges Related topicsClose cartridge door Align cartridges Use single-cartridge mode Cartridge warranty informationConnectivity Wi-Fi Protected Setup WPS requires WPS routerWireless Settings Menu method Push Button PBC methodUSB connection non-network connection Traditional wireless connection requires routerChange from a USB connection to a wireless network To connect the productConnect wirelessly to the printer without a router Connect a new printerChange network settings Change wireless network settingsTips for setting up and using a networked printer Advanced printer management tools for networked printersOpen the embedded Web server via Wireless Direct About cookiesConnectivity Solve a problem Improve print qualityTo print a diagnostics page from the Printer Software To print a diagnostics page from the printer displayTo clean the cartridges from the Printer Software To clear a paper jam To clean the cartridges from the printer displayClear a paper jam Input trayUnable to print Inside of printerPrevent paper jams Default Printer Resolve print issuesTo verify that the product is set as the default printer To verify that the product is not paused or offlineClear the print carriage Prepare the traysPrinter failure Ink cartridge problemClean the ink cartridge contacts Close cartridge doorNetworking HP supportIf you have a problem, follow these steps Register the product Support processAdditional warranty options Specifications Technical informationSystem requirements Print specifications Environmental specificationsPaper weights Copy specificationsEnvironmental product stewardship program Paper use Chemical Substances Regulatory notices Regulatory model identification numberFCC statement Products with wireless LAN devices FranceRegulatory wireless statements Technical information Technical information Technical information Index Index

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