HP 3510, 3512, 3511 manual Clear the print carriage, Prepare the trays

Page 44

Solve a problem

Chapter 9

 

On the General tab, next to Startup type, make sure that Automatic is selected.

 

If the service is not already running, under Service status, click Start, and then click OK.

 

Windows XP

 

From the Windows Start menu, right click My Computer.

 

Click Manage, and then click Services and Applications.

 

Double-click Services, and then select Print Spooler.

 

Right-click Print Spooler, and click Restart to restart the service.

b.

Make sure the correct product is set as the default printer.

 

The default printer has a check mark in a black or green circle next to it.

c.

If the wrong product is set as the default printer, right-click the correct product and select Set as

 

Default Printer.

d.

Try using your product again.

6.Restart the computer.

7.Clear the print queue.

To clear the print queue

a. Depending upon your operating system, do one of the following:

 

Windows 7: From the Windows Start menu, click Devices and Printers.

 

Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.

 

Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and

 

 

Faxes.

b.

Double-click the icon for your product to open the print queue.

c.

On the Printer menu, click Cancel all documents or Purge Print Document, and then click Yes to

 

confirm.

d.

If there are still documents in the queue, restart the computer and try printing again after the computer

 

has restarted.

e.

Check the print queue again to make sure it is clear, and then try to print again.

If the above solutions do not resolve the problem, click here for more online troubleshooting.

Clear the print carriage

Remove any objects, such as paper, that are blocking the print carriage.

See Clear a paper jam for more information.

NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when removing jammed paper from inside the product.

Click here to go online for more information.

Prepare the trays

Open output tray

Output tray must be open to begin printing.

42 Solve a problem

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Contents HP Deskjet 3510 e-All-in-One series Page Contents Index How Do I? Chapter Get to know the HP Deskjet 3510 series Printer partsControl panel features Control panel featuresWireless settings Select Restore to Default Status lightsAuto Power-Off To change Auto Power-Off settingTo print a photo on photo paper PrintPrint photos Print documents To print a documentPrint Quick Forms Print envelopesPrint Quick Forms To print envelopesPrinter settings tips Tips for print successInk tips Paper loading tipsMedia drop-down list, click Photo Paper, Best Quality Print using the maximum dpiTo print in Maximum dpi mode Print To ePrint a document from anywhere EPrint from anywhereEPrint from anywhere EPrint from anywhere Paper basics Recommended papers for printingLoad media Load small-size paper a. Raise the input tray Load envelopes Paper basics Paper basics Easy Copy Copy and scanCopy Prepare the scan More copy featuresScan to a computer Tips for copy success Scan from the printer control panelSelect Scan to Computer Deskjet 3510 series HP Deskjet 3510 seriesTips for scan success Order ink supplies Work with cartridgesCheck the estimated ink levels Choose the right cartridges Replace the cartridgesLocate the cartridge number in the Printer Software Related topicsClose cartridge door Align cartridges Use single-cartridge mode Cartridge warranty informationWi-Fi Protected Setup WPS requires WPS router Wireless Settings Menu methodConnectivity Push Button PBC methodTraditional wireless connection requires router Change from a USB connection to a wireless networkUSB connection non-network connection To connect the productConnect wirelessly to the printer without a router Connect a new printerChange wireless network settings Tips for setting up and using a networked printerChange network settings Advanced printer management tools for networked printersOpen the embedded Web server via Wireless Direct About cookiesConnectivity Solve a problem Improve print qualityTo clean the cartridges from the Printer Software To print a diagnostics page from the Printer SoftwareTo print a diagnostics page from the printer display To clean the cartridges from the printer display Clear a paper jam To clear a paper jam Input trayPrevent paper jams Unable to printInside of printer Resolve print issues To verify that the product is set as the default printerDefault Printer To verify that the product is not paused or offlineClear the print carriage Prepare the traysInk cartridge problem Clean the ink cartridge contactsPrinter failure Close cartridge doorNetworking HP supportIf you have a problem, follow these steps Register the product Support processAdditional warranty options System requirements SpecificationsTechnical information Environmental specifications Paper weightsPrint specifications Copy specificationsEnvironmental product stewardship program Paper use Chemical Substances Regulatory notices Regulatory model identification numberFCC statement Products with wireless LAN devices FranceRegulatory wireless statements Technical information Technical information Technical information Index Index
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