A
Troubleshooting
Solving Common Problems
The following table lists possible problems, the possible cause of each problem, and the recommended solutions.
Problem | Possible Cause | Solution |
|
|
|
Screen is blank. | Power cord is disconnected. | Connect the power |
|
| cord. |
|
|
|
| Power switch is off. | Turn on power. |
|
|
|
| Video cable is improperly | Connect video cable |
| connected. | properly. |
|
|
|
| Screen blanking utility is | Depress any key on |
| active. | the keyboard or move |
|
| the mouse. |
Image appears | Brightness and contrast are too |
blurred, indistinct, or | low. |
too dark. |
|
Press the SELECT button to access the
Color is abnormal. | A magnetic object may be | Move the object |
| nearby. | farther away. |
|
|
|
Reference Guide | www.hp.com |