HP LE1911 19-inch manual Online Technical Support Preparing to Call Technical Support

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Online Technical Support

For the online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad mutlivendor knowledge base, monitoring and diagnostic tools, go to http://www.hp.com/support

Preparing to Call Technical Support

If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call:

●Monitor model number

●Monitor serial number

●Purchase date on invoice

●Conditions under which the problem occurred

●Error messages received

●Hardware configuration

●Name and version of the hardware and software you are using

26 Appendix A Troubleshooting

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Contents HP LE1711 and LE1911 LCD Monitors Page About This Guide Iv About This Guide Table of contents Appendix a Troubleshooting Appendix D LCD Monitor Quality and Pixel Policy Viii Product Features HP LCD MonitorsPage Safety and Maintenance Guidelines Important Safety InformationCleaning the Monitor Maintenance GuidelinesShipping the Monitor Setting Up the Monitor Attaching the Monitor BaseConnecting the Cables Rear ComponentsAdjusting the Monitor Turning on the MonitorUsing the Accessory Rails Mounting the Monitor PanelPage Installing a Cable Lock Locating the Rating LabelsInformation File Operating the MonitorSoftware and Utilities Image Color Matching FileInstalling from the CD Installing the .INF and .ICM FilesUsing the Auto-Adjustment Function Downloading from the Worldwide WebPage Front Panel Controls 1Monitor Front Panel ControlsAdjusting the Monitor Settings Using the On-Screen Display MenuOSD Menu Selections 2OSD Menu OSDOptimizing Digital Conversion Using the HP Display Assistant Utility Identifying Monitor ConditionsSleep Timer Mode Installing the HP Display LiteSaver Software HP Display LiteSaver3HP Display LiteSaver Configuration Options Changing the Color TemperatureSRGB Support Installing the sRGB ICM File for Microsoft Windows Vista Troubleshooting Solving Common ProblemsSolving Common Problems Online Technical Support Preparing to Call Technical Support Table B-1LE1711 Specifications Technical SpecificationsLE1711 Model Table B-2LE1911 Specifications LE1911 ModelTable B-3Factory Preset Modes Recognizing Preset Display ResolutionsEnergy Saver Feature Entering User ModesModifications Agency Regulatory NoticesFederal Communications Commission Notice CablesAvis Canadien Canadian NoticeEuropean Union Regulatory Notice Japanese Power Cord Requirements Japanese Notice Korean Notice Power Cord Set RequirementsGerman Ergonomics Notice Energy Star Qualification Product Environmental NoticesMaterials Disposal Appendix C Agency Regulatory Notices Turkey EEE Regulation LCD Monitor Quality and Pixel Policy