ASRock E3C204 manual Software Support, Troubleshooting

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3 UEFI SETUP UTILITY

44

3.1

Introduction

44

 

3.1.1

UEFI Menu Bar

44

 

3.1.2

Navigation Keys

45

3.2

Main Screen

46

3.3

Advanced Screen

47

 

3.3.1

CPU Configuration

48

 

3.3.2

North Bridge Configuration

50

 

3.3.3

South Bridge Configuration

51

 

3.3.4

Storage Configuration

52

 

3.3.5

Super IO Configuration

54

 

3.3.6 ACPI Configuration

55

 

3.3.7

USB Configuration

57

 

3.3.8 Trusted Computing

58

 

3.3.9 WHEA Configuration

59

 

3.3.10

Intel TXT(LT) Configuration

60

 

3.3.11 Intel ME Subsystem

61

 

3.3.12

Serial Port Console Redirection

62

 

3.3.13

Voltage Control

63

3.4

Hardware Health Event Monitoring Screen

64

3.5

Boot Screen

66

3.6

Security Screen

68

3.7

Exit Screen

69

3.8

Server Management

70

3.9

Event Logs

71

4 Software Support

72

4.1

Install Operating System

72

4.2

Support CD Information

72

 

4.2.1 Running Support CD

72

 

4.2.2

Drivers Menu

72

 

4.2.3

Utilities Menu

72

 

4.2.4

Contact Information

72

5 Troubleshooting

73

5.1

Troubleshooting Procedures

73

5.2

Technical Support Procedures

75

5.3

Returning Merchandise for Service

75

4

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Contents E3C204-4L E3C204-V4L E3C204-V+ Copyright Notice DisclaimerContents Troubleshooting Software SupportPackage Contents IntroductionE3C204-4L / E3C204 SpecificationsE3C204-V4L / E3C204-V+ E3C204-4L / E3C204-V4L E3C204 / E3C204-V+E3C204-4L E3C204Bios Unique Features ASRock Instant FlashIntel Motherboard Layout E3C204-4LC204 Page E3C204 Page E3C204-V4L Page E3C204-V+ Page I/O Panel E3C204-4L LAN Port LED IndicationsE3C204 98 765 Green 1Gbps connection Block Diagram E3C204-4L LGA1155SATA0 Marvell SATA2 SATA3 SATA1 SATA4 SATA5 SATA3M0 SATA3M1 Intel PCI-E X1 SLOT3 PCI-E X1 SLOT5 Pre-installation Precautions Screw HolesCPU Installation Page Page Installation of CPU Fan and Heatsink Installation of Memory Modules Dimm Installing a DimmPage Installing an expansion card Expansion Slots PCI and PCI Express SlotsJumpers Setup Onboard Headers and Connectors USB 2.0 Headers and Ports Auxiliary Panel Header Speaker Header CPU Fan Connectors Intelligent Platform Clear Cmos Pad Driver Installation Guide What is Hot Plug? Hot Plug for Hard Disk DrivesIntroduction Uefi Menu BarNavigation Keys Main Screen Advanced Screen Instant FlashCPU Configuration Intel Hyper Threading TechnologyActive Processor Cores Intel SpeedStep TechnologyEnhance Halt State C1E CPU C3 State SupportCPU C6 State Support Package C State SupportNorth Bridge Configuration South Bridge Configuration Storage Configuration Page Serial Port 1 Configuration Super IO ConfigurationSerial Port 2 Configuration Acpi Configuration USB Mouse Power On USB 2.0 Controller USB ConfigurationLegacy USB Support Trusted Computing Security Device SupportWhea Configuration Whea SupportIntel Txtlt Configuration Intel Txtlt SupportIntel ME Subsystem Serial Port Console Redirection Console Redirection SettingsConsole Redirection Voltage Control Hardware Health Event Monitoring Screen Case Open Feature Clear StatusBoot Screen Boot From Onboard LAN Secure Boot Security ScreenRestore Defaults Exit ScreenSave Changes and Exit Discard Changes and ExitServer Management For E3C204-V4L, E3C204-V+ only BMC Network ConfigurationSystem Event Log Event Logs Change Smbios Event Log SettingsView Smbois Event Log Install Operating System Support CD InformationRunning The Support CD Drivers MenuTroubleshooting Procedures If there is no powerIf there are memory errors If there is no videoUnable to save system setup configurations Other problemsTechnical Support Procedures Returning Merchandise for Service

E3C204 specifications

The ASRock E3C204 motherboard is an enterprise-grade solution designed for small to medium-sized businesses, featuring an LGA 1151 socket that supports the Intel Xeon E3-1200 v6/v5 and 8th/9th generation Core processors. This motherboard provides a robust platform for various applications, including data centers, file servers, and workstations.

One of its standout features is the dual-channel DDR4 memory architecture, supporting up to 64GB of ECC (Error-Correcting Code) memory. This capability ensures enhanced reliability and stability critical for enterprise operations, minimizing the risk of memory errors and data corruption. The E3C204 also boasts four DIMM slots, allowing for flexible memory configurations tailored to specific workload demands.

The ASRock E3C204 comes equipped with multiple expansion slots, including one PCIe 3.0 x16 slot and several PCIe x4 slots, providing ample opportunities for customization and upgradeability. These slots make it easy to integrate high-performance graphics cards, RAID controllers, or other expansion cards, catering to diverse needs such as virtualization or high-performance computing.

For connectivity, the motherboard features eight SATA III ports, enabling users to configure a reliable storage solution. RAID support (0, 1, 5, 10) further enhances data protection and performance by leveraging multiple drives to create redundant arrays. Additionally, the integrated Intel i210 Gigabit Ethernet controller ensures fast and reliable network connectivity, making it suitable for demanding network environments.

ASRock has also prioritized security with the E3C204 by incorporating Trusted Platform Module (TPM) support, offering advanced data encryption and protection features. This is particularly crucial for businesses that handle sensitive information and are focused on compliance with various security standards.

On the technological front, the E3C204 motherboard leverages ASRock's proprietary software and features such as ASRock's Instant Flash for BIOS updates and ASRock Cloud for remote management capabilities. These tools simplify system maintenance and ensure that administrators can keep their environments up-to-date and secure efficiently.

In summary, the ASRock E3C204 motherboard represents a well-rounded and versatile platform for enterprise applications, combining powerful processing capabilities, extensive memory support, flexible expansion options, and strong security features. Ideal for businesses looking for performance, reliability, and value in their server infrastructure, the E3C204 is a compelling choice for modern computing demands.