Alcatel POP C2 Sound quality of the calls is poor, Am unable to add a contact in my contacts

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The sound quality of the calls is poor

•You can adjust the volume during a call by pressing the Volume Up/Down key.

•Check the network strength .

•Make sure that the receiver, connector or speaker on your phone is clean.

I am unable to use the features described in the manual

•Check with your operator to make sure that your subscription includes this service.

•Make sure this feature does not require an ALCATEL ONETOUCH accessory.

When I select a number from my contacts, the number cannot be dialed

•Make sure that you have correctly recorded the number in your file.

•Make sure that you have selected the country prefix when calling a foreign country.

I am unable to add a contact in my contacts

•Make sure that your SIM card contacts are not full; delete some files or save the files in the phone contacts (i.e. your professional or personal directories).

My callers are unable to leave messages on my voicemail

•Contact your network operator to check service availability.

I cannot access my voicemail

•Make sure your operator’s voicemail number is correctly entered in "Voicemail number".

•Try later if the network is busy.

I am unable to send and receive MMS

•Check your phone memory availability as it might be full.

•Contact your network operator to check service availability and check MMS parameters.

•Verify the server centre number or your MMS profile with your operator.

•The server centre may be swamped, try again later.

SIM card PIN locked

•Contact your network operator to obtain the PUK code (Personal Unblocking Key).

I am unable to connect my phone to my computer

•Install Smart Suite.

•Check that your USB driver is installed properly.

•Open the Notification panel to check if the Smart Suite Agent has been activated.

•Check that you have marked the checkbox of USB debugging.

•Check that your computer meets the requirements for Smart Suite Installation.

•Make sure that you’re using the right cable from the box.

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I am unable to download new files

•Make sure there is sufficient phone memory for your download.

•Select the microSD card as the location to store downloaded files.

•Check your subscription status with your operator.

The phone cannot be detected by others via Bluetooth

•Make sure that Bluetooth is turned on and your phone is visible to other users.

•Make sure that the two phones are within Bluetooth’s detection range.

How to make your battery last longer

•Make sure you follow the complete charge time (minimum 2.5 hours).

•After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication.

•Adjust the brightness of screen as appropriate

•Extend the email auto-check interval for as long as possible.

•Update news and weather information on manual demand, or increase their auto-check interval.

•Exit background-running applications if they are not being used for a long time.

•Deactivate Bluetooth,Wi-Fi, or GPS when not in use.

The phone will become warm following prolonged calls, game playing, internet surfing or running other complex applications.

•This heating is a normal consequence of the CPU handling excessive data. Ending above actions will make your phone return to normal temperatures.

ALCATEL is a trademark of Alcatel-Lucent

and is used under license by TCT Mobile Limited.

© Copyright 2014 TCT Mobile Limited

All rights reserved

TCT Mobile Limited reserves

the right to alter material or technical specification without prior notice.

All "Signature" ringtones embedded in this phone have been composed, arranged and mixed by NU TROPIC (Amar Kabouche).

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Contents Protect Your Hearing Keys and connectorsYour mobile Power key Volume keysRecent apps key Home keyInstalling or removing the battery Installing the microSD cardCharging the battery Getting startedPower on your phone Power off your phoneUsing the touchscreen Home screenStatus icons Application tab Lock/Unlock your screenPersonalize your Home screen Applications and widgets list Using Onscreen KeyboardText input Phone call People MessagingConnecting to the Internet Wi-FiGetting connected GPRS/EDGE/3GSharing your phones mobile data Connection Connecting to a computerBrowser Data backup Factory data resetApplications Internal storage ApplicationsUpgrade Making the most Your phoneInternal storage Smart SuiteSafety and use Traffic SafetyConditions of USE PrivacyRadio Waves BatteryChargers Specific Absorption Rate Icnirp Regulatory informationBluetooth Declaration ID B021282 General informationDisclaimer LicencesWarranty TroubleshootingMy phone cannot be switched on or is frozen My phone has not responded for several minutesMy phone turns off by itself My phone cannot charge properlyAm unable to use the features described in the manual Cannot access my voicemailPhone cannot be detected by others via Bluetooth How to make your battery last longer

POP C2 specifications

The Alcatel POP C2 is an entry-level smartphone that emerged as a popular choice for users looking for a budget-friendly device packed with decent features. Launched as part of Alcatel's POP series, the C2 is designed to cater to users who prioritize essential smartphone functionalities without breaking the bank.

One of the key features of the Alcatel POP C2 is its display. The device sports a 4.5-inch touchscreen with a resolution of 480 x 854 pixels. This allows for a satisfactory visual experience, making it suitable for everyday tasks like browsing the web, watching videos, and engaging with social media. The screen size is comfortable for single-handed use, appealing to users who favor compact devices.

Under the hood, the POP C2 is powered by a quad-core processor, which enables smooth multitasking and decent performance for basic applications. With 1 GB of RAM, users can expect the phone to handle typical functions effectively. The device comes with 4 GB of internal storage, which, although modest, can be expanded via a microSD card slot to accommodate more apps, photos, and media files.

The POP C2 runs on the Android operating system, specifically Android 4.2 Jelly Bean. This platform provides access to a wide range of applications through the Google Play Store, allowing users to customize their device according to their preferences. The availability of Google services enhances the overall user experience, adding functionalities that are critical in today’s mobile landscape.

In terms of photography, the Alcatel POP C2 features a 5-megapixel rear camera with an LED flash, which allows for decent photography in good lighting conditions. Although the camera may not compete with higher-end smartphones, it is suitable for capturing everyday moments. Additionally, a VGA front camera is included, making it possible to engage in video calls or take selfies.

The device is equipped with a removable 1,500 mAh battery, which offers reasonable endurance for day-to-day usage, ensuring that users can enjoy their smartphone experience without frequent recharges. Connectivity options on the POP C2 include 3G support, Wi-Fi, Bluetooth, and GPS, providing the necessary tools for staying connected and navigating efficiently.

Overall, the Alcatel POP C2 stands out as a reliable entry-level smartphone that serves the basic needs of users. Its combination of a compact design, functional specifications, and essential features makes it a viable option for first-time smartphone users or those seeking a secondary device for routine tasks.
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