Alcatel ONE TOUCH 385/385D manual Accessories, Troubleshooting, My phone cannot switch on

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23 Accessories (1) .....................

The latest generation of Alcatel GSM mobile phones offers a built-in handsfree feature that allows you to use the telephone from a distance, placed on a table for example. For those who prefer to keep their conversations confidential, an earpiece is also available known as the headset.

Standard charger

Battery

USB cable

Stereo headset

Only use your telephone with Alcatel batteries, chargers and accessories in your box.

(1)Images for reference only.

24 Troubleshooting ................

Before contacting the service centre, you are advised to follow the instructions below:

• You are advised to fully charge (

) the battery for optimal

operation.

 

•Avoid storing large amounts of data in your phone as this may affect its performance.

•Use User Data Format and the One Touch Upgrade tool to perform phone formatting or software upgrading, (to perform User Data format, hold down # while simultaneously pressing the power on/off key under the power off mode). ALL User phone data: contacts, photos, messages and files, downloaded applications will be lost permanently. It is strongly advised to fully backup the phone data and profile via PC suite before doing formatting and upgrading.

and carry out the following checks:

My phone cannot switch on

•Check the battery contacts, remove and reinstall your battery, then turn your phone on

•Check the battery power level, charge for at least 20 minutes

•If it still does not work, please use User Data Format to reset the phone or One Touch Upgrade to upgrade software

My phone is frozen or has not responded for several minutes

•Restart your phone by pressing and holding the key

•Remove the battery and re-insert it, then restart the phone

•If it still does not work, please use User Data Format to reset the phone or One Touch Upgrade to upgrade software

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Contents Page Introduction Table of contentsAlarm My friends SettingsServices Profiles Facebook MTweet Media19.9 Safety and usePrivacy Radio Waves Disclaimer General informationGetting started Charging the batterySet-up Power off your phone Power on your phoneHome screen Status BarKeys Your mobileMain screen icons One touch Battery charge levelSending a MMS MMS receiving Making a call CallsCalling your voicemail Receiving a callConference calls ContactsConsulting your contacts Available options Adding a contactMessaging Voicemail SettingsBroadcast SMS ViewDelete all Email account set-upInbox Create EmailOutbox SentMTweet FacebookMedia MusicPlaying with lyrics RadioCamera Settings in framing modeCamera Take a photo, save or deletePhone settings SettingsMy friends Time and dateCall settings Call waiting BillingCall forwarding Call barringSecurity Dual SIM settingsNetwork ConnectivityTools Call logCalendar YearConvertor CalculatorWorld clock Unit convertorFake call AlarmStopwatch Repeat16 WAP ServicesProfiles File manager Memory status Memory cardManaging audios, images, videos and others Formats and compatibility Making the most of your MobilePC suite One Touch Upgrade Latin input mode Character tableWebcam Telephone warranty Troubleshooting AccessoriesMy phone cannot switch on My phone cannot charge properly My phone turns off by itselfMy phone cannot connect to the Internet Invalid SIM cardCannot access my voicemail Am unable to use the features described in the manualHow to make your battery last longer Sound quality of the calls is poorSpecification without prior notice English CJA23K0ALAAA

ONE TOUCH 385/385D specifications

The Alcatel ONE TOUCH 385 and 385D are mobile phones that embody the essence of simplicity and practicality in the world of telecommunications. Designed to cater to users who prioritize essential functionalities over complexity, these devices are perfect for individuals seeking a reliable mobile handset.

One of the standout features of the Alcatel ONE TOUCH 385/385D is its compact and lightweight design. With dimensions that allow it to fit comfortably in the palm of your hand and a weight that ensures it won't be a burden in your pocket or bag, this device is geared towards users who value portability.

The 385/385D boasts a clear and user-friendly display that provides essential information in a straightforward manner. The screen size is optimal for easy navigation, making it ideal for tasks like texting and calling. It features a physical keyboard, which appeals to those who prefer tactile feedback when typing, as it allows for quicker and more accurate input compared to touchscreens.

In terms of connectivity, the Alcatel ONE TOUCH 385/385D supports essential mobile networks, ensuring robust voice call quality and reliable text messaging capabilities. The inclusion of dual SIM functionality in the 385D variant enables users to manage personal and professional lines from a single device, offering unparalleled convenience.

The battery life of these devices is impressive, designed to keep users connected throughout the day without frequent recharging. This feature is particularly beneficial for individuals on the go who require a phone that can handle extensive use without interruption.

Multimedia capabilities are also considered, with features such as a built-in FM radio and an audio player, allowing users to enjoy their favorite tunes or catch up on the latest news and entertainment. The phone supports basic camera functionality, enabling users to capture everyday moments without the need for a high-end smartphone.

In summary, the Alcatel ONE TOUCH 385/385D offers a solid combination of simplicity, functionality, and portability. Its design caters to those who seek a basic phone experience without the distractions of advanced smartphone features. With durable build quality, essential connectivity options, and user-friendly functionality, these devices stand out as reliable choices in a rapidly evolving mobile landscape. Whether you are looking for a reliable secondary phone or a main device for essential tasks, the Alcatel ONE TOUCH 385/385D is worth considering.
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