Alcatel ONE TOUCH 385/385D manual Sound quality of the calls is poor, Cannot access my voicemail

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The sound quality of the calls is poor

•You can adjust the volume during a call by pressing the key

•Check the network strength

•Make sure that the receiver, connector or speaker on your phone is clean

I am unable to use the features described in the manual

•Check with your operator to make sure that your subscription includes this service

•Make sure this feature does not require an Alcatel accessory

When I select a number from my contacts, the number cannot be dialed

•Make sure that you have correctly recorded the number in your file

•Make sure that you have inputted the country prefix when calling a foreign country

I am unable to add a contact in my contacts

•Make sure that your SIM card contacts are not full; delete some files or save the files in the phone contacts (i.e. your professional or personal directories)

My callers are unable to leave messages on my voicemail

•Contact your network operator to check service availability

I cannot access my voicemail

•Make sure your operator’s voicemail number is correctly entered in "My numbers"

•Try later if the network is busy

I am unable to send and receive MMS

•Check your phone memory availability as it might be full

•Contact your network operator to check service availability and check MMS parameters (see page 33)

•Verify the server centre number or your MMS profile with your operator

•The server centre may be swamped, try again later

The flickering

icon is displayed on my standby screen

•You have saved too many short messages on your SIM card; delete some of them or archive them in the phone memory

SIM card PIN locked

•Contact your network operator to obtain the PUK code (Personal Unblocking Key)

I am unable to connect my phone to my computer

•Install Alcatel’s PC suite first of all

•Check that your computer meets the requirements for Alcatel’s PC Suite installation

I am unable to download new files

•Make sure there is sufficient phone memory for your download

•Select the Micro-SD card as the location to store downloaded files

•Check your subscription status with your operator

How to make your battery last longer

•Make sure you follow the complete charge time (minimum 3 hours)

•After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication

•Switch on the backlight upon request

•Extend the email auto-check interval for as long as possible

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Contents Page Introduction Table of contentsFacebook MTweet Media My friends SettingsAlarm Services Profiles19.9 Safety and usePrivacy Radio Waves Disclaimer General informationCharging the battery Getting startedSet-up Status Bar Power on your phonePower off your phone Home screenKeys Your mobileMain screen icons One touch Battery charge levelSending a MMS MMS receiving Receiving a call CallsMaking a call Calling your voicemailContacts Conference callsConsulting your contacts Available options Adding a contactMessaging View SettingsVoicemail Broadcast SMSDelete all Email account set-upSent Create EmailInbox OutboxMusic FacebookMTweet MediaPlaying with lyrics RadioTake a photo, save or delete Settings in framing modeCamera CameraTime and date SettingsPhone settings My friendsCall settings Call barring BillingCall waiting Call forwardingConnectivity Dual SIM settingsSecurity NetworkYear Call logTools CalendarUnit convertor CalculatorConvertor World clockRepeat AlarmFake call Stopwatch16 WAP ServicesProfiles File manager Memory card Memory statusManaging audios, images, videos and others Making the most of your Mobile Formats and compatibilityPC suite Latin input mode Character table One Touch UpgradeWebcam Telephone warranty Accessories TroubleshootingMy phone cannot switch on Invalid SIM card My phone turns off by itselfMy phone cannot charge properly My phone cannot connect to the InternetSound quality of the calls is poor Am unable to use the features described in the manualCannot access my voicemail How to make your battery last longerSpecification without prior notice English CJA23K0ALAAA

ONE TOUCH 385/385D specifications

The Alcatel ONE TOUCH 385 and 385D are mobile phones that embody the essence of simplicity and practicality in the world of telecommunications. Designed to cater to users who prioritize essential functionalities over complexity, these devices are perfect for individuals seeking a reliable mobile handset.

One of the standout features of the Alcatel ONE TOUCH 385/385D is its compact and lightweight design. With dimensions that allow it to fit comfortably in the palm of your hand and a weight that ensures it won't be a burden in your pocket or bag, this device is geared towards users who value portability.

The 385/385D boasts a clear and user-friendly display that provides essential information in a straightforward manner. The screen size is optimal for easy navigation, making it ideal for tasks like texting and calling. It features a physical keyboard, which appeals to those who prefer tactile feedback when typing, as it allows for quicker and more accurate input compared to touchscreens.

In terms of connectivity, the Alcatel ONE TOUCH 385/385D supports essential mobile networks, ensuring robust voice call quality and reliable text messaging capabilities. The inclusion of dual SIM functionality in the 385D variant enables users to manage personal and professional lines from a single device, offering unparalleled convenience.

The battery life of these devices is impressive, designed to keep users connected throughout the day without frequent recharging. This feature is particularly beneficial for individuals on the go who require a phone that can handle extensive use without interruption.

Multimedia capabilities are also considered, with features such as a built-in FM radio and an audio player, allowing users to enjoy their favorite tunes or catch up on the latest news and entertainment. The phone supports basic camera functionality, enabling users to capture everyday moments without the need for a high-end smartphone.

In summary, the Alcatel ONE TOUCH 385/385D offers a solid combination of simplicity, functionality, and portability. Its design caters to those who seek a basic phone experience without the distractions of advanced smartphone features. With durable build quality, essential connectivity options, and user-friendly functionality, these devices stand out as reliable choices in a rapidly evolving mobile landscape. Whether you are looking for a reliable secondary phone or a main device for essential tasks, the Alcatel ONE TOUCH 385/385D is worth considering.
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