Alcatel ONE TOUCH 810/810D/810F manual My callers are unable to leave messages on my voicemail

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When I select a number from my contacts, the number cannot be dialed

Make sure that you have correctly recorded the number in your file

Make sure that you have selected the country prefix when calling a foreign country

I am unable to add a contact in my contacts

Make sure that your SIM card contacts are not full; delete some files or save the files in the phone contacts (i.e. your professional or personal directories)

My callers are unable to leave messages on my voicemail

Contact your network operator to check service availability

I cannot access my voicemail

Make sure your operator’s voicemail number is correctly entered in "My numbers"

Try later if the network is busy

I am unable to send and receive MMS

Check your phone memory availability as it might be full

Contact your network operator to check service availability and check MMS parameters (see page 32)

Verify the server centre number or your MMS profile with your operator

The server centre may be swamped, try again later

The flickering icon is displayed on my standby screen

You have saved too many short messages on your SIM card; delete some of them or archive them in the phone memory

SIM card PIN locked

Contact your network operator to obtain the PUK code (Personal Unblocking Key)

I am unable to connect my phone to my computer

Install Alcatel’s PC suite first of all

Check that your computer meets the requirements for Alcatel’s PC Suite installation

Make sure that you’re using the right cable from the box.

I am unable to download new files

Make sure there is sufficient phone memory for your download

Select the Micro-SD card as the location to store downloaded files

Check your subscription status with your operator

The phone cannot be detected by others via Bluetooth

Make sure that Bluetooth is turned on and your phone is visible to other users (see page 68)

Make sure that the two phones are within Bluetooth’s detection range

How to make your battery last longer

Make sure you follow the complete charge time (minimum 3 hours)

After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication

Switch on the backlight upon request.

Extend the email auto-check interval for as long as possible.

Update news and weather information on manual demand, or increase their auto-check interval.

Exit background-running Java applications if they are not being used for a long time.

Deactivate Bluetooth when not in use.

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Contents 810 Home screen Power media applicationsBluetooth My friendsTable of contents Camera Bluetooth OthersSettings ProfilesSafety and use Traffic SafetyPrivacy General information One touch 810 Bluetooth QD IDB018147 Disclaimer Getting startedSet-up Installing or removing the battery Power on your phonePower off your phone Charging the batteryYour mobile Keys and connectorsPress to go left/right/up/down Press to confirm an option Bluetooth status Connected to an audio device Battery charge levelBluetooth status Activated LED displaySending a SMS Sending a MMS Flight modeSMS unread MMS unread Placing a call Making a callCalling your voicemail Receiving a call During a callConference calls Line switchingMenu arrange Change the orderMessages AccessConversational On Off mode Write messageText messages Profile settings Switch view modeSettings Conversational mode SettingsEmail account set-up Outbox Write emailInbox SentPalringo1 Consulting your contacts ContactsAdding a contact My number Settings Default storageSend message Create newCall settings Call logCall barring Line switchingCall forwarding CallsMedia applications Music playing modeMusic Video ImageRadio 11.3 WAP InternetOpera NewsFacebook WeatherMTweet Ebook EntertainmentStopwatch JavaDisclaimer CameraCamera Store them in your File manager\My creationsFraming mode Settings in framing modeAccess video Recording modeProfiles File manager Inserting the SD card SD cardManaging audios, images, videos and others Send Send the audio/image/video/Java DeleteFormats and compatibility BluetoothMemory status Others CalendarVoice memo CalculatorTasks Phone settings SettingsAlarm World clockDefault browser Clamshell settings Clamshell open answerHeadset mode BrightnessNetworks Call settingsSecurity ConnectivityPC suite One Touch UpgradeMaking the most of your Mobile WebcamNormal CooTek modeLatin input mode/character Keypad inputtingLightning, fire, humidity, infiltration of liquids Telephone warrantyOr foods Chemical Troubleshooting AccessoriesCarry out the following checks Caller’s name/number does not appear when a call is received My callers are unable to leave messages on my voicemail English CJA31X0ALAAA