Alcatel ONE TOUCH 810/810D/810F instruction

When I select a number from my contacts, the number cannot be dialed

•Make sure that you have correctly recorded the number in your file

•Make sure that you have selected the country prefix when calling a foreign country

I am unable to add a contact in my contacts

•Make sure that your SIM card contacts are not full; delete some files or save the files in the phone contacts (i.e. your professional or personal directories)

My callers are unable to leave messages on my voicemail

•Contact your network operator to check service availability

I cannot access my voicemail

•Make sure your operator’s voicemail number is correctly entered in "My numbers"

•Try later if the network is busy

I am unable to send and receive MMS

•Check your phone memory availability as it might be full

•Contact your network operator to check service availability and check MMS parameters (see page 32)

•Verify the server centre number or your MMS profile with your operator

•The server centre may be swamped, try again later

The flickering icon is displayed on my standby screen

•You have saved too many short messages on your SIM card; delete some of them or archive them in the phone memory

SIM card PIN locked

•Contact your network operator to obtain the PUK code (Personal Unblocking Key)

I am unable to connect my phone to my computer

•Install Alcatel’s PC suite first of all

•Check that your computer meets the requirements for Alcatel’s PC Suite installation

•Make sure that you’re using the right cable from the box.

I am unable to download new files

•Make sure there is sufficient phone memory for your download

•Select the Micro-SD card as the location to store downloaded files

•Check your subscription status with your operator

The phone cannot be detected by others via Bluetooth

•Make sure that Bluetooth is turned on and your phone is visible to other users (see page 68)

•Make sure that the two phones are within Bluetooth’s detection range

How to make your battery last longer

•Make sure you follow the complete charge time (minimum 3 hours)

•After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication

•Switch on the backlight upon request.

•Extend the email auto-check interval for as long as possible.

•Update news and weather information on manual demand, or increase their auto-check interval.

•Exit background-running Java applications if they are not being used for a long time.

•Deactivate Bluetooth when not in use.