Alcatel OT-505 manual Troubleshooting, Instructions below, Carry out the following checks

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IP2801_305_505_508_UM_EASY_Eng_GB_24_100125:303-360-363-383_UM_GB_14-04-09 2010-1-25 Tina10:01 Page 67

19 Troubleshooting ................

Before contacting the aftersales department, you are advised to follow the

instructions below:

 

You are advised to switch off the telephone from time to time to optimise its

performance.

) the battery for optimal operation.

You are advised to fully charge (

Avoid storing large amounts of data in your telephone as this may affect the

performance of your telephone.

 

USB cable is designed for charging only.

and carry out the following checks:

My mobile phone will not switch on

Press

until the screen comes on

Check the battery charge level

 

Check the battery contacts, remove and reinstall your battery, then turn your

telephone back on

 

My phone has not responded for several minutes

Press the

key

 

Remove the battery and re-insert it, then switch the phone back on

My screen is difficult to read

Clean your screen

Use your mobile phone in accordance with the recommended conditions of use

My mobile phone turns off by itself

Check that your keypad is locked when you are not using your mobile phone

Check the battery charge level

My mobile phone has a low level of autonomy

 

Make sure you respected the complete charge timing (minimum 3 hours)

After a partial charge, the battery level indicator may not be exact. Wait for at

least 20 minutes after removing the charger to obtain an exact indication

My mobile phone will not charge properly

 

Make sure that your battery is not completely discharged; the battery charge

indicator can take several minutes and may be accompanied by a quiet whistling

sound

 

Make sure charging is carried out under normal conditions (0°C - +40°C)

Make sure your battery is inserted. It must be inserted before plugging in the

charger

 

Make sure you are using an Alcatel battery and charger

 

When abroad, check that the electrical current is compatible

My mobile phone will not connect to a network

 

Try connecting in another location

 

Verify the network coverage with your operator

 

Check with your operator that your SIM card is valid

 

Try selecting the available network(s) manually (see page 40)

Try connecting at a later time if the network is overloaded

 

SIM card error

 

Make sure the SIM card has been correctly inserted (see page 17)

Verify with your operator that your SIM card is 3V compatible; the old 5V SIM

cards cannot be used

 

Make sure the chip on your SIM card is not damaged or scratched

Unable to make outgoing calls

key

Make sure you have dialled a valid number and press the

For international calls, check the country and area codes

 

Make sure your mobile phone is connected to a network, and that the network is not overloaded or unavailable

Check your subscription status with your operator (credit, SIM card valid, etc.)

Make sure you have not barred outgoing calls (see page 36)

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Contents OT-305 OT-505 OT-508 Table of contents Safety and use Privacy Radio Waves OT-505/OT-508 Bluetooth QD ID B013793Disclaimer General informationDepending on your network operator Your mobileKeys OT-305OT-505/OT-508Call forwarding activated your calls are forwarded see Battery charge levelLine switching 2 indicates the selected line Main screen iconsMessage unread Getting startedInserting/Removing the the SIM card Power on your phonePower off your phone Charging the batteryReceiving a call CallsMaking a call Calling your voicemailConference calls Line switching ALSDuring the call Available functions Consulting your directory MenuDirectory OT-305 OT-505/OT-508Available options Adding a contactCreate message Move Reset Delete all Copy Copy allMessages Messages Text/Multimedia messagesVoicemail SettingsDisplay SettingsColor Home screen ClockCall register More settings… Change PIN Input modeSecurity Activate PINAvailable functions Bluetooth1Pair and register your Bluetooth device SettingsConverter AlarmCalendar Calculator10 WAP My images Push message settingsFile manager My audiosFormats and compatibility My creationsUnknown files Managing audios and imagesMusic Music PlayerMemory card Memory status SeeFM radio Settings Play modeGame settings 13 FUNMusic player AccessCamera File managerOptions available after taking the photo Settings in framing modeProfiles GeneralLatin input mode = Too Tomorrow Predictive eZi modeOT-505/OT-508 Write the word by pressing a key betweenWarranty period may vary depending on your country Telephone warrantySymbol table Battery Stereo headset AccessoriesCarry out the following checks TroubleshootingInstructions below Unable to receive incoming calls All user phone data contacts, photos, messages and filesEnglish CJA30Y0ALAAA