Alcatel Sparq (T-Mobile) manual 21Troubleshooting, Carry out the following checks

THE COMPANY SHALL NOT BE LIABLE FOR THE DELAY IN RENDERING SERVICE UNDER THIS WARRANTY OR LOSS OF USE DURING THE TIME THE PRODUCT IS BEING REPAIRED OR REPLACED.

No person or representative is authorized to assume for the Company any liability other than expressed herein in connection with the sale of this product. Some states or provinces do not allow limitations on howlong an implied warranty lasts or the exclusion or limitation of incidental or consequential damage so the above limitation or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.

IN USA: Personal Communications Devices, LLC 555 Wireless Blvd.

Hauppauge, NY 11788 (800) 229-1235

IN CANADA: PCD Communications Canada, LTD 5535 Eglinton Avenue West, Suite #234 Toronto, ON M9C 5K5

(800) 465-9672

21Troubleshooting ...................................

Before contacting customer service, you are advised to follow the instructions below:

•You are advised to switch off the cellphone from time to time to optimize its performance.

•Avoid storing large amounts of data in your cellphone as this may affect the performance of your cellphone.

and carry out the following checks:

My cellphone will not switch on

•Press until the screen comes on

•Check the battery charge level

•Check the battery contacts, remove and reinstall your battery, then turn your cellphone back on

My cellphone has not responded for several minutes

•Press the key

•Remove the battery and re-insert it, then switch the cellphone back on

My screen is difficult to read

•Clean your screen

•Use your cellphone in accordance with the recommended conditions of use

My cellphone turns off by itself

•Check that your keypad is locked when you are not using your cellphone

•Check the battery charge level

My cellphone will not charge properly

•Make sure that your battery is not completely discharged; the battery charge indicator can take several minutes and may be accompanied by a quiet whistling sound

•Make sure charging is carried out under normal conditions (0°C - +40°C)

•Make sure your battery is inserted. It must be inserted before plugging in the charger

•Make sure you are using an approved battery and charger for this phone

•When abroad, check that the electrical current is compatible