Alcatel 6040D manual Troubleshooting

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If the defect is confirmed, your phone or part thereof will be either replaced or repaired, as appropriate. Repaired phone and accessories are entitled to a one (1) month warranty for the same defect. Repair or replacement may be carried out using reconditioned components offering equivalent functionality.

This warranty covers the cost of parts and labor but excludes any other costs.

This warranty shall not apply to defects to your phone and/or accessory due to (without any limitation):

1)Non-compliance with the instructions for use or installation, or with technical and safety standards applicable in the geographical area where your phone is used,

2)Connection to any equipment not supplied or not recommended by TCT Mobile Limited,

3)Modification or repair performed by individuals not authorised by TCT Mobile Limited or its affiliates or your vendor,

4)Modification, adjustment or alteration of software or hardware performed by individuals not authorized by TCT Mobile Limited,

5)Inclement weather, lightning, fire, humidity, infiltration of liquids or foods, chemical products, download of files, crash, high voltage, corrosion, oxidation…

Your phone will not be repaired in case labels or serial numbers (IMEI) have been removed or altered.

There are no express warranties, whether written, oral or implied, other than this printed limited warranty or the mandatory warranty provided by your country or jurisdiction.

In no event shall TCT Mobile Limited or any of its affiliates be liable for indirect, incidental or consequential damages of any nature whatsoever, including but not limited commercial or financial loss or damage, loss of data or loss of image to the full extent those damages can be disclaimed by law.

Some countries/states do not allow the exclusion or limitation of indirect, incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you.

Troubleshooting...................

Before contacting the service centre, you are advised to follow the instructions below:

You are advised to fully charge ( ) the battery for optimal operation.

Avoid storing large amounts of data in your phone as this may affect its performance.

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IP4696_6040D_QG_Eng_GB_20_130805.indd 36-37

Use Factory date reset and the upgrade tool to perform phone formatting or software upgrading (to reset factory data, hold down the power key and the Volume up key at the same time). ALL User phone data: contacts, photos, messages and files, downloaded applications will be lost permanently. It is strongly advised to fully backup the phone data and profile via Android Manager before doing formatting and upgrading.

and carry out the following checks:

My phone is frozen or cannot be switched on

Check the battery power level, charge for at least 20 minutes.

If it still does not work, please reset the phone using the Power key and the Volume up key.

My phone has not responded for several minutes

Restart your phone by pressing and holding the Power key.

My phone turns off by itself

Check that your screen is locked when you are not using your phone, and make sure the Power key is not mis-contacted due to unlocked screen.

Check the battery charge level.

My phone cannot charge properly

Make sure that your battery is not completely discharged; if the battery power is empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen.

Make sure charging is carried out under normal conditions (0°C to +40°C).

When abroad, check that the voltage input is compatible.

My phone cannot connect to a network or “No service” is displayed

Try connecting in another location.

Verify the network coverage with your operator.

Check with your operator that your SIM card is valid.

Try selecting the available network(s) manually

Try connecting at a later time if the network is overloaded.

My phone cannot connect to the Internet

Check that the IMEI number (press *#06#) is the same as the one printed on your warranty card or box.

Make sure that the internet access service of your SIM card is available.

Check your phone's Internet connecting settings.

Make sure you are in a place with network coverage.

Try connecting at a later time or another location.

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Contents Quick Start Guide Your mobile Table of contentsHome key Power keyVolume keys Menu keySet-up Power on your phonePower off your phone Getting startedHome screen Using the touchscreenStatus bar Call forwarding is on Status iconsFrom GPS Notification iconsLock/Unlock your screen Volume adjustmentPersonalize your Home screen Text editing Using Onscreen KeyboardText input Phone callPeople To create and send emails MessagingMessages Sending a text message Sending a multimedia messageBrowser Connecting to the InternetConnecting to a computer Getting connectedTouch Backup and reset\Back up my data to mark the checkbox Data backupFactory data reset Access Location access Turn on GPS satellitesInternal storage Applications Internal storageMaking the most Your phone ApplicationsFota Upgrade Safety and useUpgrade Mobile UpgradePrivacy BatteryRadio Waves European Union countriesNon European Union jurisdictions ChargersLicences ONE Touch 6040D Bluetooth QD ID B020559Wi-Fi Logo is a certification mark of the Wi-Fi Alliance Regulatory informationProtection against theft WarrantyContact your network operator to check service availability General informationTroubleshooting Invalid SIM card Am unable to use the features described in the manualCannot access my voicemail Phone cannot be detected by others via BluetoothHow to make your battery last longer
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6040D specifications

The Alcatel 6040D, also known as the Alcatel Idol 4, is a mid-range smartphone that stands out with its impressive features and stylish design. Launched as part of the Idol series, it appeals to users looking for a balance of performance and affordability.

The Alcatel 6040D sports a sleek 5.2-inch IPS LCD display with a resolution of 1080 x 1920 pixels. This full-HD screen provides vibrant colors and sharp details, enhancing the overall viewing experience whether watching videos, playing games, or browsing photos. The device also features a 2.5D curved glass, adding a touch of elegance to its design and ensuring comfortable handling.

Under the hood, the 6040D is powered by a Qualcomm Snapdragon 617 processor, which is complemented by 3GB of RAM. This configuration ensures smooth multitasking and efficient performance, whether running demanding apps or enjoying graphically intensive games. The onboard storage of 16GB can be expanded further up to 512GB via a microSD card, allowing users ample space for their files, apps, and multimedia content.

In terms of photography, the Alcatel 6040D comes equipped with a 13-megapixel rear camera, featuring phase detection autofocus and a dual-tone LED flash. This setup enables users to capture stunning images even in low-light conditions. Additionally, the front-facing 8-megapixel camera with a wide-angle lens is perfect for selfies and video calls, catering to the needs of social media enthusiasts.

One of the standout features of the Idol 4 is its dual front-facing speakers with Hi-Fi audio and Waves Audio enhancement, providing an immersive audio experience for music lovers and gamers alike. The device runs on Android 6.0 Marshmallow, offering a user-friendly interface and access to various apps and customization options.

Connectivity options on the Alcatel 6040D include 4G LTE support, Wi-Fi, Bluetooth 4.2, and GPS, ensuring users can stay connected wherever they go. The device is powered by a removable 2610mAh battery, providing decent battery life to get through a busy day.

In summary, the Alcatel 6040D is a capable mid-range smartphone that delivers a combination of solid performance, decent camera capabilities, and a stylish design, making it an attractive choice for budget-conscious consumers looking for quality in their mobile devices. Its features and technologies allow it to compete effectively in its segment, catering to a wide audience with varying needs.