Troubleshooting | Alcatel 7045Y guide

Your phone will not be repaired in case labels or serial numbers (IMEI) have been removed or altered.

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In no event shall TCT Mobile Limited or any of its affiliates be liable for indirect, incidental or consequential damages of any nature whatsoever, including but not limited commercial or financial loss or damage, loss of data or loss of image to the full extent those damages can be disclaimed by law.

Some countries/states do not allow the exclusion or limitation of indirect, incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you.

Troubleshooting...................

Before contacting the service centre, you are advised to follow the instructions below:

•You are advised to fully charge ( ) the battery for optimal operation.

•Avoid storing large amounts of data in your phone as this may affect its performance.

•Use Factory date reset and the upgrade tool to perform phone formatting or software upgrading (to reset factory data, hold down the Power key and the Volume up key at the same time). ALL User phone data: contacts, photos, messages and files, downloaded applications will be lost permanently. It is strongly advised to fully backup the phone data and profile via Smart Suite before doing formatting and upgrading.

and carry out the following checks:

My phone cannot be switched on or is frozen

•When the phone cannot be switched on, charge for at least 20 minutes to ensure the minimum battery power needed, then try to switch on again.

•When the phone falls into a loop during power on-off animation and the user interface cannot be accessed, press and hold the Volume down key to enter Safe Mode.This eliminates any abnormal OS booting issues caused by 3rd party APKs.

•If neither method is effective, please reset the phone using the Power key and the Volume up key, (holding both together).

IP4913_7045Y_QG_Eng_GB_06_140604.indd 36-37

My phone has not responded for several minutes

•Restart your phone by pressing and holding the Power key.

My phone turns off by itself

•Check that your screen is locked when you are not using your phone, and make sure the Power key is not accidentally contacted while the screen is unlocked.

•Check the battery charge level.

My phone cannot charge properly

•Make sure that your battery is not completely discharged; if the battery power is empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen.

•Make sure charging is carried out under normal conditions (0°C to +40°C).

•When abroad, check that the voltage input is compatible.

My phone cannot connect to a network or “No service” is displayed

•Try connecting in another location.

•Verify the network coverage with your operator.

•Check with your operator that your SIM card is valid.

•Try selecting the available network(s) manually.

•Try connecting at a later time if the network is overloaded.

My phone cannot connect to the Internet

•Check that the IMEI number (press *#06#) is the same as the one printed on your warranty card or box.

•Make sure that the internet access service of your SIM card is available.

•Check your phone's Internet connecting settings.

•Make sure you are in a place with network coverage.

•Try connecting at a later time or another location.

Invalid SIM card

•Make sure the SIM card has been correctly inserted (see “Inserting or removing the SIM card”).

•Make sure the chip on your SIM card is not damaged or scratched.

•Make sure the service of your SIM card is available.

Unable to make outgoing calls

•Make sure you have dialled a valid number and have touched Call.

•For international calls, check the country and area codes.

•Make sure your phone is connected to a network, and the network is not overloaded or unavailable.

•Check your subscription status with your operator (credit, SIM card valid, etc.).

•Make sure you have not barred outgoing calls.

•Make sure that your phone is not in airplane mode.

2014-6-4 下午 1:21:43

7045Y specifications

The Alcatel 7045Y, also known as the Alcatel OneTouch Pop C9, is a smartphone that seeks to strike a balance between affordability and functionality. Targeting budget-conscious consumers, the device combines a range of features that cater to everyday smartphone users while maintaining a stylish design.

One of the standout features of the Alcatel 7045Y is its large 5.5-inch display, which offers an immersive experience for media consumption, browsing, and gaming. The screen has an HD resolution, providing users with crisp and vibrant visuals. This screen size makes it a suitable choice for those who enjoy watching videos, engaging with apps, or even multitasking between various applications.

Under the hood, the Alcatel 7045Y is equipped with a quad-core processor, which supports smooth performance and efficient multitasking. With 1GB of RAM, it allows users to manage their daily tasks without significant lag. This makes it a suitable option for casual smartphone users who need reliable performance without the complexities of high-end devices.

In terms of storage, the Alcatel 7045Y offers 8GB of internal memory, which can be expanded via a microSD card. This flexibility enables users to store a substantial amount of multimedia content, apps, and other files, ensuring that they have enough space for their needs.

Another key aspect of the Alcatel 7045Y is its camera capabilities. It features an 8-megapixel rear camera, which allows for capturing decent quality photos and videos. The front-facing 5-megapixel camera is perfect for selfies and video calls, catering to the social media-savvy user.

The device runs on Android, providing access to a multitude of applications through the Google Play Store. This ensures a customizable user experience and compatibility with a vast ecosystem of apps.

Battery life is another important characteristic of the Alcatel 7045Y, as it houses a robust removable battery that provides a full day of usage on a single charge, allowing users to stay connected without the constant worry of finding a power source.

Overall, the Alcatel 7045Y is a compelling choice for users looking for a budget-friendly smartphone that does not compromise on essential features and performance. With its combination of a large display, decent camera capabilities, and expandable storage, it meets the needs of everyday smartphone users effectively.