Alcatel 7045Y Unable to receive incoming calls, Cannot find my contacts, SIM card PIN locked

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Unable to receive incoming calls

•Make sure your phone is switched on and connected to a network (check for overloaded or unavailable network).

•Check your subscription status with your operator (credit, SIM card valid, etc.).

•Make sure you have not forwarded incoming calls.

•Make sure that you have not barred certain calls.

•Make sure that your phone is not in airplane mode.

The caller’s name/number does not appear when a call is received

•Check that you have subscribed to this service with your operator.

•Your caller has concealed his/her name or number.

I cannot find my contacts

•Make sure your SIM card is not broken.

•Make sure your SIM card is inserted properly.

•Import all contacts stored in SIM card to phone.

The sound quality of the calls is poor

•You can adjust the volume during a call by pressing the Volume Up/Down key.

• Check the network strength

.

•Make sure that the receiver, connector or speaker on your phone is clean.

I am unable to use the features described in the manual

•Check with your operator to make sure that your subscription includes this service.

•Make sure this feature does not require an ALCATEL ONETOUCH accessory.

When I select a number from my contacts, the number cannot be dialled

•Make sure that you have correctly recorded the number in your file.

•Make sure that you have selected the country prefix when calling a foreign country.

I am unable to add a contact in my contacts

•Make sure that your SIM card contacts are not full; delete some files or save the files in the phone contacts (i.e. your professional or personal directories).

My callers are unable to leave messages on my voicemail

•Contact your network operator to check service availability.

I cannot access my voicemail

•Make sure your operator’s voicemail number is correctly entered in "Voicemail number".

•Try later if the network is busy.

I am unable to send and receive MMS

•Check your phone memory availability as it might be full.

•Contact your network operator to check service availability and check MMS parameters.

•Verify the server centre number or your MMS profile with your operator.

•The server centre may be swamped, try again later.

SIM card PIN locked

•Contact your network operator to obtain the PUK code (Personal Unblocking Key).

I am unable to connect my phone to my computer

•Install ALCATEL Smart Suite.

•Check that your USB driver is installed properly.

•Open the Notification panel to check if the Smart Suite Agent has been activated.

•Check that you have marked the checkbox of USB debugging.

To access this function, touch Settings\About phone, then touch Build number 7 times. Then touch Settings\Developer options\USB debugging.

•Check that your computer meets the requirements for ALCATEL Smart Suite Installation.

•Make sure that you’re using the right cable from the box.

I am unable to download new files

•Make sure there is sufficient phone memory for your download.

•Check your subscription status with your operator.

The phone cannot be detected by others via Bluetooth

•Make sure that Bluetooth is turned on and your phone is visible to other users.

•Make sure that the two phones are within Bluetooth’s detection range.

How to make your battery last longer

•Make sure you follow the complete charge time (minimum 2.5 hours).

•After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication.

•Adjust the brightness of screen as appropriate.

•Extend the email auto-check interval for as long as possible.

•Update news and weather information on manual demand, or increase their auto-check interval.

•Exit background-running applications if they are not being used for a long time.

•Deactivate Bluetooth,Wi-Fi, or GPS when not in use.

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Contents Quick Start Guide Table of contents Your mobilePower key Volume keysBack key Home keyPower on your phone Power off your phoneGetting started Set-upStatus bar Using the touchscreenHome screen Status icons Notification iconsPersonalize your Home screen Volume adjustmentLock/Unlock your screen Using Onscreen Keyboard Text inputPhone call Placing a callPeople Messaging Messages Sending a text messageSending a multimedia message To create and send emailsConnecting to the Internet Connecting to a computerGetting connected BrowserData backup Factory data resetGPS satellites Applications Internal storageUpgrade Mobile UpgradeMaking the most Your phone Internal storageSafety and use Fota UpgradeTraffic Safety Conditions of USEBattery PrivacyChargers Radio WavesBody-worn SAR Regulatory informationGeneral information LicencesWarranty DisclaimerTroubleshooting Am unable to use the features described in the manual Cannot access my voicemailPhone cannot be detected by others via Bluetooth How to make your battery last longer2014-6-4 下午

7045Y specifications

The Alcatel 7045Y, also known as the Alcatel OneTouch Pop C9, is a smartphone that seeks to strike a balance between affordability and functionality. Targeting budget-conscious consumers, the device combines a range of features that cater to everyday smartphone users while maintaining a stylish design.

One of the standout features of the Alcatel 7045Y is its large 5.5-inch display, which offers an immersive experience for media consumption, browsing, and gaming. The screen has an HD resolution, providing users with crisp and vibrant visuals. This screen size makes it a suitable choice for those who enjoy watching videos, engaging with apps, or even multitasking between various applications.

Under the hood, the Alcatel 7045Y is equipped with a quad-core processor, which supports smooth performance and efficient multitasking. With 1GB of RAM, it allows users to manage their daily tasks without significant lag. This makes it a suitable option for casual smartphone users who need reliable performance without the complexities of high-end devices.

In terms of storage, the Alcatel 7045Y offers 8GB of internal memory, which can be expanded via a microSD card. This flexibility enables users to store a substantial amount of multimedia content, apps, and other files, ensuring that they have enough space for their needs.

Another key aspect of the Alcatel 7045Y is its camera capabilities. It features an 8-megapixel rear camera, which allows for capturing decent quality photos and videos. The front-facing 5-megapixel camera is perfect for selfies and video calls, catering to the social media-savvy user.

The device runs on Android, providing access to a multitude of applications through the Google Play Store. This ensures a customizable user experience and compatibility with a vast ecosystem of apps.

Battery life is another important characteristic of the Alcatel 7045Y, as it houses a robust removable battery that provides a full day of usage on a single charge, allowing users to stay connected without the constant worry of finding a power source.

Overall, the Alcatel 7045Y is a compelling choice for users looking for a budget-friendly smartphone that does not compromise on essential features and performance. With its combination of a large display, decent camera capabilities, and expandable storage, it meets the needs of everyday smartphone users effectively.
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