Troubleshooting guide
Before requesting service, please perform the following steps.
∫Unit does not respond to remote control or unit’s buttons.
Disconnect AC power supply cord, wait 1 minute, then reconnect AC power supply cord.
Do you have the latest firmware installed? Panasonic is constantly improving the unit’s
firmware to ensure that our customers are enjoying the latest technology. (> 14)
4
Make the following checks and visit our website for more information. www.panasonic.com/support
Enter the model number. 4
Or visit our website to find a service center. You can find a service center near you easily
on our website.
Other support information:
“Customer Services Directory (United States and Puerto Rico)” (> 47).
The following do not indicate a problem with this unit:
–Regular disc rotating sounds.
–Image disturbance during search.
–Image disturbance when replacing 3D discs.
∫Cannot eject disc.
1 Turn the unit on.
2 Press and hold [OK], the yellow button and the blue button on the remote control at the same time for more than 5 seconds. j“00rEt” is displayed on the unit’s display.
3 Press [1] (right) repeatedly on the remote control until “06FtO” is displayed on the unit’s display.
4 Press [OK].
General operation
To return to the factory defaults.
¾Select “Yes” in “Restore Default Settings” in the Setup menu. (> 32)
To return all settings to the factory preset.
¾Reset the unit as follows:
1 Turn the unit on.
2 Press and hold [OK], the yellow button and the blue button on the remote control at the same time for more than 5 seconds. j“00rEt” is displayed on the unit’s display.
3 Press [1] (right) repeatedly on the remote control until “08FIn” is displayed on the unit’s display.
4 Press and hold [OK] for at least 5 seconds.
The remote control does not work properly.
¾Change the batteries in the remote control. (> 9)
¾Depending on the condition of the unit,
[SELECTOR] and [
] may not respond. Display the HOME menu and try again.
The TV tuner mode is not displayed when the TV is turned on.
¾This phenomenon may occur, depending on the TV setting, when “Quick Start” is set to “On”.
You have forgotten your ratings password. You want to cancel the ratings level.
¾The ratings level returns to the factory defaults.
1Turn the unit on.
2Press and hold [OK], the yellow button and the blue button on the remote control at the
same time for more than 5 seconds.
j“00rEt” is displayed on the unit’s display.
3 Press [1] (right) repeatedly on the remote control until “03 VL” is displayed on the unit’s display.
4 Press [OK].
ReferenceAdvanced operations
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