Solving Common Problems

Before contacting the after-sales service, perform the following simple checks. They may save you the time and expense of an unnecessary call.

Problem

Explanation/Solution

The air conditioner does not operate at all.

Check if power is on and operate the air conditioner again.

Check if the circuit breaker is switched off.

Check if Off Timer is set.

The temperature is not adjusted.

 Check if you selected the FAN mode.

The cool(warm) air does not come out from the air conditioner.

Check if set temperature higher(lower) than current temperature.

Check if you selected the Fan mode. Select the COOL, HEAT, AUTO or DRY mode.

Check if the air filter is blocked by dirt. Clean the air filter regularly.

Check if the there is cover on the outdoor unit or any obstacle. Remove the cover or obstacle.

Check if you installed the air conditioner under direct sunlight.

The window or door may be opened.

Check if you turn on the air conditioner just now. It takes about 3 minutes to cool or heat the room.

Check if the refrigerant pipe is too long.

The fan speed is not adjusted.	 In AUTO or DRY mode, the fan speed is selected automatically.

The remote controller does	 Check if the battery is discharged. Replace the battery.
not operate.	 Check if the remote controller sensor is blocked.
	 Check if the air conditioner is placed near strong light.

The wired remote controller	 Check if	is displayed on the wired remote controller.

does not operate.	Turn off the air conditioner and switch off the circuit breaker.
	Contact the service center.

The Timer is not set.	 Check if you pressed the		button after selecting time.


The air conditioner does not turn on	 Check if you set the wired remote controller for group control.
or off with the wired remote controller.

Odor is permeated in the	 Check if you use the air conditioner in smoky area or there is a smell.
room during operation.	Ventilate the room or select the FAN mode for 1~2 hours.

The indoor unit indicator	 Press the	button to turn on the air conditioner again.
flashes.	Switch the circuit breaker off and switch on it again.

Strange sound is heard from the air conditioner.

The sound is heard when the refrigerant gas flow is changed depending on the use of the air conditioner.

When you press the button, noise may be heard from the drain pump inside of the air conditioner.

When you press the button, noise may be heard that the air conditioner sense the airflow blade.

Water drops from the outdoor unit connection part.

Water may form due to the difference of the temperature.

E-14

AVMDH, AVMHH specifications

Samsung AVMDH and AVMHH are two innovative products from Samsung's advanced technology line, aimed at enhancing audio-visual experiences in both commercial and residential settings. These models are specifically designed to cater to the growing demand for high-quality media playback, offering features that combine cutting-edge technology with user-friendly interfaces.

One of the main features of the Samsung AVMDH model is its exceptional audio output. Equipped with advanced audio processing technology, it ensures immersive sound quality that elevates the listening experience for users. The surround sound capability of this model is particularly noteworthy, allowing users to feel as though they are in the midst of the action, whether it's a movie, a concert, or a gaming session. In contrast, the AVMHH focuses more on visual excellence, delivering stunning picture clarity with high dynamic range (HDR) support. This means enhanced contrast and vivid colors, making on-screen content more lifelike and engaging.

Both models boast smart connectivity options, making it seamless for users to integrate them into their existing home networks. They support various wireless technologies including Wi-Fi, Bluetooth, and even network streaming services. This means users can easily connect their devices, stream content from online platforms, or play their favorite music without the hassle of cables.

In terms of design, the Samsung AVMDH and AVMHH prioritize aesthetics and functionality. Their sleek designs are complemented by easy-to-navigate interfaces, ensuring that both novice and experienced users can operate the devices without difficulty. This user-centric approach extends to remote control functionalities, with intuitive layouts that streamline the experience of switching between different media sources and settings.

Energy efficiency is another characteristic of these models, reflecting Samsung's commitment to sustainability. The AVMDH and AVMHH use advanced energy-saving technologies, allowing users to enjoy high-quality audio and video without significantly impacting their energy bills or the environment.

Overall, Samsung's AVMDH and AVMHH models represent a significant step forward in the realm of audio-visual technology, boasting features that enhance user engagement and satisfaction. With their combination of superior sound and exceptional video quality, along with smart connectivity and energy efficiency, these products cater to a wide range of consumer needs. Whether in a home theater setup or a commercial environment, both the AVMDH and AVMHH are poised to deliver outstanding performance and enjoyment.