Before you call for service… | ge.com |
Troubleshooting Tips
Save time and money! Review the chart below first 
and you may not need to call for service.
Problem |
| Possible Causes | What To Do |
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Air conditioner |
| The air conditioner | • Make sure the air conditioner plug is pushed completely |
does not start |
| is unplugged | into the outlet. |
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| The fuse is blown/circuit | • Check the house fuse/circuit breaker box and replace |
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| breaker is tripped | the fuse or reset the breaker. |
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| Power failure | • The unit will automatically |
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| used after the power is restored. |
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| • There is a protective time delay (approximately |
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| 3 minutes) to prevent tripping of the compressor |
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| overload. For this reason, the unit may not start |
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| normal cooling or heating for 3 minutes after it |
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| is turned back on. |
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| The current interrupter | • Press the RESET button located on the power cord plug. |
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| device is tripped | • If the RESET button will not stay engaged, discontinue |
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| use of the air conditioner and contact a qualified service |
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| technician. |
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Air conditioner |
| Ice blocks the air flow | • Set the mode control at FAN or HIGH COOL with the |
freezing up |
| and stops the air conditioner | temp control at a warmer setting. |
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| from cooling the room |
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Air conditioner does not |
| Airflow is restricted | • Make sure there are no curtains, blinds or furniture |
cool as it should |
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| blocking the front of the air conditioner. |
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| The temp control may | • Turn the temperature knob clockwise as far as possible. |
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| not be set correctly |
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| The air filter is dirty | • Clean the filter at least every 30 days. See the Operating |
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| Instructions section. |
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| The room may have been hot | • When the air conditioner is first turned on you need |
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| to allow time for the room to cool down. |
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| Cold air is escaping | • Check for open furnace floor registers and |
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| cold air returns. |
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| • Set the air conditioner’s vent to the closed position. |
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| Cooling coils have iced up | • See “Air conditioner freezing up” below. |
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Air conditioner does not |
| Airflow is restricted | • Make sure there are no curtains, blinds or furniture |
warm as it should |
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| blocking the front of the air conditioner. |
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| The temp control may | • Turn the knob counterclockwise as far as possible. |
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| not be set low enough | The lowest setting provides maximum warming. |
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| The air filter is dirty | • Clean the filter at least every 30 days. See the Operating |
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| Instructions section. |
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| The room may have been cold | • When the air conditioner is first turned on, you need to |
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| allow time for the room to warm up. |
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| Warm air is escaping | • Check for open furnace floor registers and |
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| cold air returns. |
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