Pelco HS4514 manual Product Warranty and Return Information

Page 15

PRODUCT WARRANTY AND RETURN INFORMATION

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment.

Exceptions to this warranty are as noted below:

Five years on FT/FR8000 Series fiber optic products.

Three years on Genex® Series products (multiplexers, server, and keyboard).

Three years on Camclosure® and fixed camera models, except the CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models, which have a five-year warranty.

Three years on PMCL 200/300/400 Series LCD monitors.

Two years on standard motorized or fixed focal length lenses.

Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series fixed dome products.

Two years on Spectra®, Esprit®, ExSite, and PS20 scanners, including when used in continuous motion applications.

Two years on Esprit® and WW5700 Series window wiper (excluding wiper blades).

Two years (except lamp and color wheel) on Digital Light Processing (DLP®) displays. The lamp and color wheel will be covered for a period of 90 days. The air filter is not covered under warranty.

Eighteen months on DX Series digital video recorders, NVR300 Series network video recorders, EnduraSeries distributed network-based video products, and TW3000 Series twisted pair transmission products.

One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.

Six months on all pan and tilts, scanners or preset lenses used in continuous motion applications (that is, preset scan, tour and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product lia- bility, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequential damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800)þ289-9100 or

(559)292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, Sales Order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

In order to expedite parts returned to the factory for repair or credit, please call the factory at

(800)289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair).

All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid. Ship to the appropriate address below.

If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to:

Service Department

Pelco

3500 Pelco Way

Clovis, CA 93612-5699

If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are instructed to return goods to the USA, you may do one of the following:

If the goods are to be sent by a COURIER SERVICE, send the goods to:

Pelco

3500 Pelco Way

Clovis, CA 93612-5699 USA

If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:

Pelco c/o Expeditors 473 Eccles Avenue

South San Francisco, CA 94080 USA Phone: 650-737-1700

Fax: 650-737-0933

The materials used in the manufacture of this document and its components are compliant to the requirements of Directive 2002/95/EC.

This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002/96/EC of the European Union regarding the disposal of waste electrical and electronic equipment (WEEE). Contact your local dealer for procedures for recycling this equipment.

REVISION HISTORY

Manual #

Date

Comments

C1472M

7/98

Original version.

 

10/98

Revised certifications.

C1472M-A

7/99

Revised certifications. Added Service Manual information to Maintenance section. Updated to new format.

C1472M-B

6/05

Removed agency logos from cover; updated warranty and return information.

C1472M-C

10/05

Revised to include disclaimer for heater in Models HS4514-1 and HS4514-2.

C1472M-D

9/06

Updated to new format. Updated viewing window specifications per ECO 05-13433. Removed obselete model HS4514-3.

C1472M-E

1/07

Updated viewing window specifications and rating.

Pelco, the Pelco logo, Camclosure, Esprit, Genex, Legacy, and Spectra are registered trademarks of Pelco. Endura and ExSite are trademarks of Pelco.

DLP is a registered trademark of Texas Instruments, Inc.

Lexgard and Margard are registered trademarks of the General Electric Company.

©Copyright 2007, Pelco. All rights reserved.

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Contents HS4514 Series High Security Enclosure Page Contents List of FiguresList of Tables Risk of Electric Shock Do not Open Important Safety InstructionsModels DescriptionEnclosure Mounting InstallationWire Gauge Enclosure PowerHeater Pelco Camera MountingWiring Camera to Power Wiring Camera and LensFinal Installation Maintenance TroubleshootingMechanical SpecificationsPage Product Warranty and Return Information ISO9001
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HS4514 specifications

The Pelco HS4514 is a dynamic and advanced outdoor high-speed dome camera designed to cater to the diverse needs of surveillance applications. This camera stands out due to its robust construction and innovative technologies, making it an ideal choice for security in various environments, including retail spaces, parking lots, and public areas.

One of the main features of the HS4514 is its exceptional image quality. Equipped with a high-resolution sensor, the camera delivers clear, detailed images even in low-light conditions, thanks to its advanced low-light performance technologies. This ensures that critical details can be captured around the clock, providing enhanced security and surveillance.

In addition to its high-resolution capabilities, the HS4514 incorporates powerful zoom functionality. With a motorized optical zoom lens, users can easily focus on faraway subjects without sacrificing image quality. The camera supports an impressive zoom ratio that allows for comprehensive monitoring, enabling security personnel to identify faces, license plates, and other important details from considerable distances.

The HS4514 also features Smart Tracking technology, which significantly improves its surveillance capabilities. This intelligent functionality allows the camera to automatically track moving objects within its field of view, ensuring that no activity goes unnoticed. This is particularly useful in scenarios where a manual operator may not be able to monitor every movement effectively.

Built for outdoor use, the HS4514 is constructed with weather and vandal-resistant materials, conforming to IP66 standards. This ensures reliable operation in a wide range of environmental conditions, protecting the camera from dust, rain, and potential impact.

Moreover, the camera is equipped with advanced analytics features, including motion detection and virtual tripwires. These tools allow security teams to receive alerts on suspicious activities, enabling timely responses to potential threats.

With an easy-to-use interface and compatibility with various Pelco video management systems, the HS4514 offers seamless integration into existing security setups. This adaptability, combined with its robust features, makes the Pelco HS4514 a critical asset for effective surveillance and security management. Its blend of innovation, durability, and exceptional performance solidifies its place as a market leader in high-speed dome cameras.