Product Warranty and Return Information

PRODUCT WARRANTY AND RETURN INFORMATION

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment.

Exceptions to this warranty are as noted below:

•Five years on FR/FT/FS Series fiber optic products and TW3000 Series unshielded twisted pair transmission products.

•Three years on Spectra® IV products.

•Three years on Genex® Series products (multiplexers, server, and keyboard).

•Three years on Camclosure® and fixed camera models, except the CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models, which have a five-year warranty.

•Three years on PMCL200/300/400 Series LCD monitors.

•Two years on standard motorized or fixed focal length lenses.

•Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series fixed dome products.

•Two years on Spectra III™, Esprit®, ExSite™, and PS20 scanners, including when used in continuous motion applications.

•Two years on Esprit and WW5700 Series window wiper (excluding wiper blades).

•Two years (except lamp and color wheel) on Digital Light Processing (DLP®) displays. The lamp and color wheel will be covered for a period of 90 days. The air filter is not covered under warranty.

•Eighteen months on DX Series digital video recorders, NVR300 Series network video recorders, and Endura™ Series distributed network-based video products.

•One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.

•Six months on all pan and tilts, scanners or preset lenses used in continuous motion applications (that is, preset scan, tour and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequential damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or (559) 292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, Sales Order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair).

All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid. Ship to the appropriate address below.

If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to:

Service Department

Pelco

3500 Pelco Way

Clovis, CA 93612-5699

If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are instructed to return goods to the USA, you may do one of the following:

If the goods are to be sent by a COURIER SERVICE, send the goods to:

Pelco

3500 Pelco Way

Clovis, CA 93612-5699 USA

If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:

Pelco c/o Expeditors 473 Eccles Avenue

South San Francisco, CA 94080 USA Phone: 650-737-1700

Fax: 650-737-0933

REVISION HISTORY

Manual #	Date	Comments
C3407M	4/06	Original version.
C3407M-A	6/06	Added note to install camera module into back box before installation (ECO 06-13656).
C3407M-B	6/06	Updated DIP switch profile settings.
C3407M-C	7/06	Removed auto iris adjustment procedure.
C3407M-D	1/07	Updated figure 10. Described unused auto iris adjustment.

Pelco, the Pelco logo, Camclosure, Esprit, Genex, Legacy, and Spectra are registered trademarks of Pelco.	©Copyright 2007, Pelco.
Endura and ExSite are trademarks of Pelco.	All rights reserved.
DLP is a registered trademark of Texas Instruments, Inc.

C3407M-D specifications

The Pelco C3407M-D is a cutting-edge video surveillance camera designed to meet the increasingly sophisticated demands of modern security systems. Known for its reliability and high-quality performance, the C3407M-D features an array of technology and characteristics that make it a preferred choice among security professionals.

One of the standout features of the C3407M-D is its high-resolution imaging capability. With a 4MP sensor, it captures crisp and detailed images, ensuring that critical moments are recorded with clarity. The camera is equipped with a wide dynamic range (WDR) technology that allows it to perform exceptionally well in challenging lighting conditions, such as when transitioning from bright to dark areas. This capability ensures that both highlights and shadows are well represented in every frame.

The C3407M-D offers a variety of lens options, allowing versatility depending on the specific surveillance needs. It can accommodate different focal lengths, from wide-angle for broad coverage to telephoto for more focused monitoring. This flexibility enables users to adapt the camera for various environments, whether it be a sprawling outdoor area or a confined indoor space.

Their advanced video processing algorithms further enhance the camera's performance. Features such as motion detection and tamper detection provide additional layers of security, alerting users in real-time when suspicious activities are detected. Moreover, the C3407M-D supports H.265 video compression, which ensures efficient storage and bandwidth utilization without compromising image quality.

Built for durability, the Pelco C3407M-D adheres to IP66 standards for ingress protection, making it suitable for outdoor applications even in harsh weather conditions. Its rugged design is resistant to dust and moisture, ensuring reliable operation whether installed in a cityscape, industrial environment, or remote area.

The camera integrates seamlessly with Pelco’s video management systems, allowing for easy setup, monitoring, and control. Its network capabilities ensure remote access and management, providing flexibility for users who need to monitor their environments from anywhere at any time.

In summary, the Pelco C3407M-D is a robust, high-performance surveillance camera that leverages advanced imaging technology and user-friendly features to enhance security measures across various settings. Its combination of high-resolution imaging, versatile lens options, and intelligent features makes it an excellent choice for maintaining safety and security.